Custify + Slack

Notify on Slack when companies leave segments in Custify

Ensure you never miss critical business updates with this workflow. When a company changes its segment in Custify, a channel message will be posted in Slack. This efficient system keeps your team updated in real time, making it easy to track customer trends and adapt your strategies instantly. A seamless way to maintain high-level communication and stay on top of business dynamics.

When this happens...
Company Leaves Segment
Triggers when company leaves the defined segment.
TriggerInstant
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

- SegmentRequired
Trigger
Instant
Try It
- SegmentRequired
Trigger
Instant
Try It
- PlaybookRequired
Trigger
Instant
Try It
- New custom attribute
Action
Write
- User IDRequired
- Company IDRequired
Action
Write

- User ID
- Email
- NPS scoreRequired
- Comment
- NPS date and time
Action
Write
- Company IDRequired
- Task nameRequired
- Task description
- Task due date
- Task priorityRequired
Action
Write

- New custom attribute
Action
Write
- EmailRequired
Action
Search
- EmailRequired
- New custom attribute
Action
Search or write
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
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- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

- SegmentRequired
Trigger
Instant
Try It
- SegmentRequired
Trigger
Instant
Try It
- PlaybookRequired
Trigger
Instant
Try It
- Event nameRequired
- Event date and timeRequired
- User ID
- Email
- Company ID
- Metadata
Action
Write
- Company ID
- User ID
- TextRequired
Action
Write
- New custom attribute
Action
Write
- New custom attribute
Action
Write
- Company name
- Company ID
Action
Search
- Company name
- Company ID
- New custom attribute
Action
Search or write
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About Custify

Custify is a customer success platform that helps you better meet customers' needs, reducing churn and increasing lifetime value.

Related categories

Customer Appreciation

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

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PRODUCTS

CAPABILITIES

By team

Custify + Slack

Notify on Slack when companies leave segments in Custify

Company Enters Segment

Person Enters Segment

SegmentRequired

Person Playbook Step

PlaybookRequired

Create Company

New custom attribute

Link Person to Company

User IDRequired

Company IDRequired

Send NPS

User ID

Email

NPS scoreRequired

Comment

NPS date and time

Create Task

Company IDRequired

Task nameRequired

Task description

Task due date

Task priorityRequired

Update Person

New custom attribute

Find Person

EmailRequired

Find or Create People

EmailRequired

New custom attribute

New Channel

New Team Custom Emoji

Include Alias

New Mention

User Name

Highlight Word

Trigger for Bot Messages?

New Pushed Message

New Saved Message

Add Reminder

TextRequired

Remind when?Required

Remind who?

Send Channel Message

ChannelRequired

Message TextRequired

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

Zap Id

File

Thread

Send Channel Message?

Create Channel

Channel NameRequired

Set Channel Topic

ChannelRequired

TopicRequired

Set Status

Status Text

Status Emoji

Expiration Time

Delete Message

Find Message

Search QueryRequired

Sort By

Sort Direction

Find User by ID

IDRequired

Return Raw Results?

Find User by Username