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Custify + Jira Software Cloud

Create Jira Software Cloud issues from new Custify playbook steps

Efficiently manage customer success tasks by connecting Custify and Jira Software Cloud. With this workflow, whenever a Playbook Step is completed in Custify, an issue will be created in Jira Software Cloud, ensuring your team stays on top of customer-related tasks and priorities. Streamline your process and enhance collaboration between customer success and development teams with this straightforward automation.

Efficiently manage customer success tasks by connecting Custify and Jira Software Cloud. With this workflow, whenever a Playbook Step is completed in Custify, an issue will be created in Jira Software Cloud, ensuring your team stays on top of customer-related tasks and priorities. Streamline your process and enhance collaboration between customer success and development teams with this straightforward automation.

  1. When this happens...
    CustifyCustify
    Playbook Step

    Triggers when a company enters the selected playbook step.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • SegmentRequired

    Trigger
    Instant
    Try It

    • SegmentRequired

    Trigger
    Instant
    Try It

    • PlaybookRequired

    Trigger
    Instant
    Try It

    • New custom attribute

    Action
    Write

    • SegmentRequired

    Trigger
    Instant
    Try It

    • SegmentRequired

    Trigger
    Instant
    Try It

    • PlaybookRequired

    Trigger
    Instant
    Try It

    • Event nameRequired

    • Event date and timeRequired

    • User ID

    • Email

    • Company ID

    • Metadata

    Action
    Write
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About Custify

Custify is a customer success platform that helps you better meet customers' needs, reducing churn and increasing lifetime value.

Related categories

  • Customer Appreciation
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About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories