Connect Connecteam and SuperOps MSP to power AI-driven automation

Record the start time for the work period of an employee. The start time is automatically captured when the call is executed.

Creates a new shift in a scheduler

Creates a timesheet row for user

Creates a new user in Connecteam

Deletes a single shift by Shift ID

Send a private message (DM) to a specified user within Connecteam's chat app, with the sender field set as a custom publisher. Ensure at least one custom publisher is defined in your account. If a conversation between the custom publisher and the selected user already exists, it will send the message to the same conversation, if not, it will create a new conversation.

Update user's custom fields

Update an existing shift.

Find a team or channel chat conversation by its name (title). If the name contains emojis, they will be ignored.

Finds a form submission by its from submission id.

Finds a shift within a specified date range. If multiple shifts match the filters, only the most recently updated one will be returned.

Finds a sub-job by its name. Please note that in the case of two sub-jobs with the same title but under different parent jobs, it will retrieve only the first one matched.

Finds a user in Connecteam by user id, full name, email address or phone number.

Creates a new client user with the specified details.

Creates a new ticket with detailed input fields.

Deletes an existing client user.

Updates an existing client.

Updates an existing invoice with new information.

Updates an existing ticket.

Fetches a asset by its name, returning only the first match.

Fetches a client site by its name for a specific client.

Finds a client based on ID.

Finds an invoice based on ID.

Finds a Tax.

Finds a worklog based on ID.

Archive a single user in the system. Please note that you can only archive users who have the 'user' user type.

Record the end time for the work period of an employee. The end time is automatically captured when the call is executed. The clock-out will be associated with the current open shift.

Create a new task under a specified board. Currently, only 'one-time' task is supported.

Create a new time-off request for a user under a specified policy. The time-off request can be either in pending or approved status.

Creates a note for a specified user.

Send a message to a specific team or channel within Connecteam's chat app, with the sender field set as a custom publisher. Ensure at least one custom publisher is defined in your account before proceeding.

Update a form submission.

Update or add performance data values for a specific user on a given date. If a value already exists for that date, it will be replaced with the new value. If no value exists, the new value will be added.

Updates the time off balance of a user

Retrieves a form (if exists) by its name. The form includes details such as all associated questions and manager fields.

Finds a job by name or job ID.

Finds a form submission

Finds a task label by its name under a specified task board. In case of two labels with the same title, it will return the first one.

Creates a new client

Creates a new quote with detailed input fields.

Creates a new worklog entry with detailed input fields.

Soft deletes (trashes) existing clients.

Updates an existing client user.

Updates an existing quote with detailed input fields.

Fetches service items by name

Fetches a client by its name, returning only the first match.

Fetches a client user by their full name and returns the associated clientId.

Finds a client user based on ID.

Finds a quote based on ID.

Finds a ticket based on ID.