CloudTalk + Slack

Send new CloudTalk sms to Slack as private channel messages

When a new SMS arrives in your CloudTalk account, don't miss it. This workflow ensures you’re always in the loop by sending a direct channel message in Slack. Simplify your communication process, stay responsive, and keep your team updated with this efficient automation.

When this happens...
New SMS
Triggers when a SMS is sent/received via CloudTalk
TriggerInstant
automatically do this!
Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
ActionWrite

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Supported triggers and actions

What does this mean?

New Call
Triggers when call is made via CloudTalk.
Trigger
Instant
Try It
New SMS
Triggers when a SMS is sent/received via CloudTalk
Trigger
Instant
Try It
- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
Action
Write
- From NumberRequired
- To NumberRequired
- Message TextRequired
Action
Write
- KeywordRequired
Action
Search

New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
Try It

- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

New Contact
Triggers when a contact is created or updated in CloudTalk.
Trigger
Instant
Try It
- Activity IDRequired
- Acitivity ID postfixRequired
- Activity titleRequired
- Activity contentRequired
- Activity meta - price
- Activity meta - status
- Activity meta - color
- Activity link
- Contact IDRequired
- Contact ID PostfixRequired
- Contact name
- Contact email
- Contact number
Action
Write
- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
Action
Write
- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone NumberRequired
- Email
- Contact Company
- External Link
Action
Write
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About CloudTalk

CloudTalk help modern sales and customer service teams provide better phone support and close more deals.

Learn more

Related categories

Phone & SMS

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

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PRODUCTS

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CloudTalk + Slack

Send new CloudTalk sms to Slack as private channel messages

New Call

New SMS

Create or Update Contact

ID PostfixRequired

Contact NameRequired

Phone numberRequired

Email

Contact Company

External Link

Send SMS

From NumberRequired

To NumberRequired

Message TextRequired

Find Contact

KeywordRequired

New Channel

New Team Custom Emoji

Include Alias

New Mention

User Name

Highlight Word

Trigger for Bot Messages?

New Pushed Message

New Saved Message

Add Reminder

TextRequired

Remind when?Required

Remind who?

Send Channel Message

ChannelRequired

Message TextRequired

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

Zap Id

File

Thread

Send Channel Message?

Create Channel

Channel NameRequired

Set Channel Topic

ChannelRequired

TopicRequired

Set Status

Status Text

Status Emoji

Expiration Time

Delete Message

Find Message

Search QueryRequired

Sort By

Sort Direction

Find User by ID

IDRequired

Return Raw Results?

Find User by Username

UsernameRequired

Return Raw Results?

New Contact

Create or Update Activity

Activity IDRequired

Acitivity ID postfixRequired

Activity titleRequired

Activity contentRequired

Activity meta - price

Activity meta - status

Activity meta - color

Activity link

Contact IDRequired

Contact ID PostfixRequired