ClickSend SMS + Zendesk
Create Zendesk tickets from new incoming ClickSend SMS messages
When a new SMS arrives in ClickSend SMS, this workflow creates a support ticket instantly in Zendesk. It's an ideal solution for businesses aiming for swift responses to customer inquiries, funneling all interactions into a unified platform for streamlined problem-solving.
When a new SMS arrives in ClickSend SMS, this workflow creates a support ticket instantly in Zendesk. It's an ideal solution for businesses aiming for swift responses to customer inquiries, funneling all interactions into a unified platform for streamlined problem-solving.
- When this happens...New Incoming SMS
Triggers when a new incoming sms is received.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Incoming SMS
Triggers when a new incoming sms is received.
Try ItList NameRequired
Contact ListRequired
ToRequired
SubjectRequired
BodyRequired
Schedule
From
Custom String
Media URLRequired
Contact ListRequired
First Name
Last Name
Phone Number
Email
Fax Number
Organization Name
Custom 1
Custom 2
Custom 3
Custom 4
Address Line 1
Address Line 2
City
State
Postal Code
Country
Contact ListRequired
Contact IDRequired
ToRequired
FromRequired
Custom String
PDF File UrlRequired
Campaign NameRequired
List NameRequired
From
Media URLRequired
SubjectRequired
MessageRequired
Schedule
