ClickSend SMS + Intelswift

ClickSend SMS + Intelswift integrations

Send ClickSend SMS alerts for new Intelswift conversations

Keeping your team informed about new customer conversations can be challenging when notifications are delayed or overlooked. This Zap automatically sends an SMS notification through ClickSend whenever a new conversation is created in Intelswift, including key conversation details. Your team receives timely alerts, helping them respond to customer inquiries faster and stay on top of new interactions.

When this happens...
New ConversationTriggers when a new conversation is created.
TriggerInstant
automatically do this!
Send SMSSends a new SMS.
ActionWrite

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More things you can do with Intelswift and ClickSend SMS

Discover other triggers and actions you can use with Intelswift and ClickSend SMS

AI Summary Created
Triggers when an AI-generated summary is created for a conversation.
Trigger
Instant
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Updated Contact
Triggers when a contact is updated.
Trigger
Instant
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Conversation Closed
Triggers when a conversation is closed.
Trigger
Instant
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Conversation Updated
Triggers when a new conversation is updated (e.g., assigned, resolved, tagged).
Trigger
Instant
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New Message
Triggers when a new message is created.
Trigger
Instant
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Updated Ticket
Triggers when a ticket is updated.
Trigger
Instant
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- Enter Ticket Number
  Required
- Enter Notes for Ticket
  Required
Action
Write

- Enter Ticket description
- Add Resolution
- Enter ticket type
- Enter ticket priority
- Enter ticket status
- Select Agent
Action
Write
- Enter Ticket ID
  Required
- Enter external Origin
  Required
- Enter External ID
  Required
Action
Write
- Enter Contact
  Required
- Enter Tag
  Required
Action
Write
- Enter Ticket Number
  Required
- Enter Ticket description
- Add Resolution
- Enter ticket type
- Enter ticket priority
- Enter ticket status
- Select Agent
Action
Write
- Search contact
Action
Search
New Incoming SMS
Triggers when a new incoming sms is received.
Trigger
Instant
Try It
- Contact List
  Required
- First Name
- Last Name
- Phone Number
- Email
- Fax Number
- Organization Name
- Custom 1
- Custom 2
- Custom 3
- Custom 4
- Address Line 1
- Address Line 2
- City
- State
- Postal Code
- Country
Action
Write
- Contact List
  Required
- Contact ID
  Required
Action
Write
- To
  Required
- From
  Required
- Custom String
- PDF File Url
  Required
Action
Write
- Campaign Name
  Required
- List Name
  Required
- From
- Media URL
  Required
- Subject
  Required
- Message
  Required
- Schedule
Action
Write
- Custom String
- PDF File Url
  Required
- Priority
- Template Used
- Colour
- Duplex
- Address Name
  Required
- Line 1
  Required
- Line 2
- City
  Required
- State
- Postal Code
  Required
- Country
  Required
- Return Address
  Required
Action
Write
- Campaign Name
  Required
- List Name
  Required
- From
- Message
  Required
- Schedule
Action
Write
- To
  Required
- Message
  Required
- Language
- Voice
  Required
- From
- Schedule
- Custom String
Action
Write
Create SMS Campaign
This action creates an SMS Campaign in ClickSend SMS. You need to provide the campaign name, recipient list, message content, sender's phone number, and the schedule for the campaign in UNIX timestamp. The sender's phone number and the schedule are option
Action
Write
- List Name
  Required
Action
Search
- Contact List
  Required
- Phone Number
  Required
Action
Search

New Contact
Triggers when a new contact is created.
Trigger
Instant
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Tag Added to Contact
Triggers when a contact is tagged.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Tag Added to Conversation
Triggers when a tag is applied to a conversation.
Trigger
Instant
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New Ticket
Triggers when a new ticket is created.
Trigger
Instant
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- Enter Conversation
- Note
Action
Write
- Enter Contact
  Required
- Enter Tags
  Required
Action
Write
- Enter Contact ID
- Enter external Origin
  Required
- Enter External Id
  Required
Action
Write
- Please Select Conversation
- Message
Action
Write
- Enter Email
  Required
- Enter Name
  Required
- Enter Origin
  Required
- Enter phone No
- Enter Tags
- Enter Contact
Action
Write
- Search Here :
Action
Search
- Enter search
  Required
Action
Search
- Campaign ID
  Required
Trigger
Instant
Try It
- List Name
  Required
Action
Write
- Contact List
  Required
Action
Write
- To
  Required
- Subject
  Required
- Body
  Required
- Schedule
- From
- Custom String
- Media URL
  Required
Action
Write
- PDF File Url
  Required
- Address Name
  Required
- Line 1
  Required
- Line 2
- City
  Required
- State
- Postal Code
  Required
- Country
  Required
- Return Address
  Required
- Custom String
- Priority
Action
Write
- To
  Required
- Message
  Required
- Schedule
- From
- Custom String
- Contact ID
Action
Write
- Contact List Name
  Required
- Message
  Required
- Schedule
- From
- Custom String
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Update Contact
This action updates a contact in ClickSend SMS using the phone number as a unique identifier. It updates all standard fields related to a contact and only performs the update if the contact exists.
Action
Write
- Contact List
  Required
- Email Address
  Required
Action
Search

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

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Related categories

Phone & SMS

About Intelswift

Intelswift is an AI platform for customer service automation, delivering fast, personalized support across chat, voice, email, and messaging channels.

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Related categories

AI Chatbots

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