ClickHelp + Google Docs

ClickHelp + Google Docs integrations

Handle negative feedbacks in ClickHelp by creating documents in Google Docs

When you receive negative feedback on ClickHelp, this workflow instantly transforms it into a document in Google Docs, enabling streamlined documentation and review. This automation means you can concentrate on problem-solving for your customers, rather than wasting time on manual data entry. It ensures all feedback is methodically recorded, making it easier to track, analyze and improve your product based on customer experiences.

When this happens...
Negative Feedback ReceivedTriggers when a new detailed negative reader feedback is received.
TriggerInstant
automatically do this!
Create Document From TextCreate a new document from text. Also supports limited HTML.
ActionWrite

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More things you can do with ClickHelp and Google Docs

Discover other triggers and actions you can use with ClickHelp and Google Docs

Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Trigger
Instant
Try It
Topic Updated
Triggers when a topic is updated.
Trigger
Instant
Try It
- Project ID
  Required
- Output File Name
  Required
Action
Write
- Project ID
  Required
- Topic ID
  Required
- Topic Title
- Topic Body
- Topic Status
  Required
- Show in TOC
- TOC Node Ordinal Number
- TOC Node Caption
- Index Keywords
Action
Write
- Project ID
  Required
- Publication ID
  Required
- Publication Name
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write

New Document
Triggers when a new document is added (inside any folder).
Trigger
Polling
Try It
- Document
  Required
Trigger
Polling
Try It

- Drive containing the template document
- Folder containing the template document
- Template Document
  Required
- New Document Name
  Required
- Drive
- Folder for new Document
- Sharing Preference
- Unused Fields Preference
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Write
- Document
  Required
- Find text
  Required
- Replace text
- Match case
Action
Write
- Document
  Required
- Image URL
  Required
- Insert position (Index)
  Required
- Width (points)
- Height (points)
- Segment ID
- Tab ID
Action
Write
- Document Name
  Required
- Document Content
  Required
- Drive
- Folder
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Write
- Document
  Required
- Background color (hex)
- Page width (points)
- Page height (points)
- Top margin (points)
- Bottom margin (points)
- Left margin (points)
- Right margin (points)
- Page number start
- Use different first page header and footer
- Use different even page header and footer
Action
Write
- Drive
- Folder
- Document Name
  Required
Action
Search
- Document ID
  Required
Action
Search
- Drive
- Folder
- Document Name
  Required
- Document Content
  Required
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Search or write

Topic Created
Triggers when a new topic is created.
Trigger
Instant
Try It
Translation Document Updated
Triggers when a translation document is updated.
Trigger
Instant
Try It
- Login
  Required
- Email
  Required
- User Type
  Required
- First Name
- Middle Name
- Last Name
- Is Don't Send Email
Action
Write
- Publication ID
  Required
- Output Format
  Required
- Output File Name
  Required
- FTP Host Name
Action
Write
- Project ID
  Required
- Publication Name
  Required
- Publishing Mode
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write
- Drive
- Folder
Trigger
Polling
Try It
- Drive
- Folder
- Document Name
  Required
- Text to Append
  Required
- Append Text on New Line?
Action
Write
- File
  Required
- Specify Document Name
- Drive
- Folder
Action
Write
- Document
  Required
- Start position (Index)
  Required
- End position (Index)
  Required
- Formatting Options
- Link URL
- Font size (points)
- Font family
- Text color (hex)
- Background color (hex)
- Segment ID
- Tab ID
Action
Write
- Document
  Required
- Text to insert
  Required
- Insert position (Index)
  Required
- Segment ID
- Tab ID
Action
Write
- Document
  Required
- Select which image to replace
  Required
- New image URL
  Required
- Select which tab the image is in
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Document
  Required
- Text to Find
  Required
- Match Case
- Return All Matches
Action
Search
- Document ID
  Required
Action
Search

About ClickHelp

ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver your public and private docs.

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About Google Docs

Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!

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