Create tickets in Gorgias for new sales in Cin7 Core Inventory
When a new sale happens in your Cin7 Core Inventory, instantly create a ticket in Gorgias for efficient follow-up and customer service. This workflow ensures that every inventory sale is distinctly monitored and promptly communicated in your customer service system, making your sales and service processes smoother and more interconnected.
- When this happens...

New SaleTriggers when a new sale is created.TriggerInstant - automatically do this!

Create TicketCreates a ticketActionWrite
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More things you can do with Cin7 Core Inventory and Gorgias
Discover other triggers and actions you can use with Cin7 Core Inventory and Gorgias
Sale Attachment AddedTriggers when an attachment is added to a sale
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New SaleTriggers when a new sale is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- NameRequired
- CurrencyRequired
- Payment TermRequired
- Discount
- TaxRuleRequired
- Carrier
- Sales Representative
- Location
- Comments
- Account ReceivableRequired
- Revenue AccountRequired
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Sale IDRequired
- Payment Type
- Reference
- AmountRequired
- Date PaidRequired
- AccountRequired
- Currency RateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CustomerRequired
- Contact
- Phone
- Email
- Order Date
- Sale Account
- SKURequired
- QuantityRequired
- PriceRequired
- TaxRequired
- TotalRequired
- Line Order
- Discount
- Sale Account
- Tax RuleRequired
- Comment
- DropShip
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State
- Billing Address Postcode
- Billing Address Country
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Carrier
- Ship By
- Tax Rule
- Tax Inclusive
- Terms
- Price Tier
- Location
- Note
- Customer Reference
- Invoice Status
- Order Status
- AutoPickPackShip Mode
- Sales Representative
- Invoice Date
- Invoice Due Date
- Currency Rate
- Order Memo
- Invoice Memo
- Reference
- Amount
- DatePaid
- Account
- Currency Rate
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Effective DateRequired
- Account
- Reference
- SKURequired
- QuantityRequired
- Unit CostRequired
- LocationRequired
- Batch Serial Number
- Expiry Date
- Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- CurrencyRequired
- Payment TermRequired
- Discount
- Tax RuleRequired
- Comments
- Account PayableRequired
- Tax Number
- Attribute Set
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Line 1 (required when Addresses provided)
- Line 2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Product IDRequired
- SKURequired
- NameRequired
- CategoryRequired
- Brand
- TypeRequired
- Costing MethodRequired
- DropShip Mode
- Length
- Width
- Height
- Weight
- Unit of MeasureRequired
- Weight Unit of Measure
- Dimensions Unit of Measure
- Barcode
- Minimum Before Reorder
- Reorder Quantity
- Price Tier 1Required
- Price Tier 2
- Price Tier 3
- Price Tier 4
- Price Tier 5
- Price Tier 6
- Price Tier 7
- Price Tier 8
- Price Tier 9
- Price Tier 10
- Short Description
- Description
- Tags
- Stock Locator
- Pick Zones
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- IDRequired
- NameRequired
- CurrencyRequired
- PaymentTermRequired
- Discount
- Tax RuleRequired
- Comments
- Account PayableRequired
- Tax Number
- Attribute Set
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Line 1 (required when Addresses provided)
- Line 2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Assembly Status
- Search
- Sale ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Sale ID
- Order Number
- Invoice Number
- Credit Note Number
ActionThis is an event a Zap performs.SearchFind existing data in your app- Product ID
- Product Name
- Product SKU
ActionThis is an event a Zap performs.SearchFind existing data in your app- Task IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Sale IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- NameRequired
- Contact Name / Email
- CurrencyRequired
- Payment TermRequired
- Discount
- TaxRuleRequired
- Carrier
- Sales Representative
- Location
- Comments
- Account ReceivableRequired
- Revenue AccountRequired
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Ticket IDRequired
- ChannelRequired
- ViaRequired
- Source typeRequired
- From Name
- From AddressRequired
- To Name
- To AddressRequired
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Sale Additional Info AddedTriggers when an additional information is added to a sale
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Sale Credit Note AuthorisedTriggers when a sales credit note authorised.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Sale Invoice AuthorisedTriggers when a sales invoice authorised.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Sale Shipment Tracking Number ChangedTriggers when a sale's shipment tracking number changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Stock Level UpdateTriggered when a change is made to product availability.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Sale IDRequired
- File NameRequired
- Is Processed
- File Content
- File Download URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Sale IDRequired
- StatusRequired
- SKURequired
- LocationRequired
- Package #
- QuantityRequired
- Batch Serial Number
- Expiry Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SKURequired
- NameRequired
- CategoryRequired
- Brand
- TypeRequired
- Costing MethodRequired
- DropShip Mode
- Length
- Width
- Height
- Weight
- Unit of MeasureRequired
- Weight Unit of Measure
- Dimensions Unit of Measure
- Barcode
- Minimum Before Reorder
- Reorder Quantity
- Price Tier 1Required
- Price Tier 2
- Price Tier 3
- Price Tier 4
- Price Tier 5
- Price Tier 6
- Price Tier 7
- Price Tier 8
- Price Tier 9
- Price Tier 10
- Short Description
- Description
- Tags
- Stock Locator
- Pick Zones
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Sale IDRequired
- Keep Existing Shipment Lines
- StatusRequired
- Require By Date
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Shipping Notes
- Shipment DateRequired
- Carrier
- Package #Required
- Tracking Number
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- From LocationRequired
- To LocationRequired
- Departure DateRequired
- Completion DateRequired
- Reference
- SKURequired
- Transfer QuantityRequired
- Batch Serial Number
- Expiry Date
- Comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- IDRequired
- Name
- Currency
- Payment Term
- Discount
- TaxRule
- Carrier
- Sales Representative
- Location
- Comments
- Account Receivable
- Revenue Account
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Sale IDRequired
- CustomerRequired
- Contact
- Phone
- Email
- Order Date
- Sale Account
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State
- Billing Address Postcode
- Billing Address Country
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Carrier
- Ship By
- Tax Rule
- Tax Inclusive
- Terms
- Price Tier
- Location
- Note
- Customer Reference
- Sales Representative
- Currency Rate
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Customer Name
- Contact Name / Email
ActionThis is an event a Zap performs.SearchFind existing data in your app- Page numberRequired
- Limit per pageRequired
- ID of product
- Name of product
- Sku of product
- Non Zero Products OnlyRequired
- Location
- Batch #
- Category
ActionThis is an event a Zap performs.SearchFind existing data in your app- Task IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Task IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- StatusRequired
- SubjectRequired
- Tags
- External ID
- ChannelRequired
- Source typeRequired
- From Name
- From AddressRequired
- To Name
- To AddressRequired
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
- ViaRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.

