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Chartsy + Gmail + Filter by Zapier

Send Gmail emails to customers when new Chartsy payments fail

A declined card is the most common reason a paying customer quietly churns, and a personal note recovers far more of them than automated retries alone. When a new customer's payment fails in Chartsy, this integration emails them from your Gmail account asking them to update their card, while there is still time before their subscription lapses.

When this happens...
Payment FailedTriggers when a customer's payment fails, with their name, email, the amount and the decline reason - in time to reach out before the subscription lapses.
TriggerPolling
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
Send EmailTriggers when a new email appears in the specified mailbox.
ActionWrite

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Discover other triggers and actions you can use with Chartsy, Filter by Zapier, and more

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- Tracked Site
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- Account
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- Email
  Required
- Account
Action
Search
- Date
- Account
- Tracked Site
Action
Search

- Start Date
- End Date
- Group By
- Credit
- Tracked Site
Action
Search
- Only continue if...
  Required
Action
Filter
New Label
Triggers when you add a new label.
Trigger
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- Label or mailbox
  Required
- Increase polling window
Trigger
Polling
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- Search keywords
  Required
Trigger
Polling
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- Label/Mailbox
Trigger
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- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Render signature in HTML
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Message
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Note
- Note format
- Include original attachments
- Label or mailbox
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Render signature in HTML
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search

- Account
Trigger
Polling
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- Account
Trigger
Polling
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- Account
Trigger
Polling
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- Channel
- Tracked Site
Trigger
Polling
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- Account
Trigger
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- Months
- Account
- Tracked Site
Action
Search
- Account
Action
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- Start Date
- End Date
- Group By
- Tracked Site
Action
Search
- Label or mailbox
- Search keywords
Trigger
Polling
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- Label or mailbox
  Required
Trigger
Polling
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- Label or mailbox
Trigger
Polling
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New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
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- Label
  Required
- Message
  Required
Action
Write
- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Render signature in HTML
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Conversation
  Required
- Format
Action
Write
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Render signature in HTML
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Render signature in HTML
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write

About Chartsy

Chartsy is a revenue analytics platform that combines billing, website traffic, and signup data to help SaaS founders track growth.

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Analytics

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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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