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Call Tools PCC + Zoho CRM

Call Tools PCC + Zoho CRM

Call Tools PCC + Zoho CRM integrations

Create new Zoho CRM modules from new Call Tools PCC phone calls

Keep track of all new phone calls from your Call Tools PCC app by seamlessly adding them to your Zoho CRM as a new module entry. With this workflow, every new call recorded in Call Tools PCC will result in an industry-grade CRM module update in Zoho, ensuring you stay up-to-date with every conversation. Simplify your CRM updates and focus on your customer interactions rather than manual data entry.

  1. When this happens...
    New Phone Call
    New Phone Call
    New Phone CallTriggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
  2. automatically do this!
    Create Module Entry
    Create Module Entry
    Create Module EntryCreates a new entry in a module
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More things you can do with Call Tools PCC and Zoho CRM

Discover other triggers and actions you can use with Call Tools PCC and Zoho CRM

  • Call Tools PCC triggers, actions, and search
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Call Transcript

    Triggers when a new call transcript is saved in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
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About Call Tools PCC
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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About Zoho CRM
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
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