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Zapier makes it easy to integrate Call Tools PCC with Storage by Zapier - no code necessary. See how you can get setup in minutes.
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Call Tools PCC
Call Tools PCC
1. Choose trigger event
Storage by Zapier
Storage by Zapier
2. Choose action
1. Select the event
Setup
Test
Call Tools PCC
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Calendar Event" from Call Tools PCC.
Add your action
An action happens after the trigger—such as "Increment Value" in Storage by Zapier.
You’re connected!
Zapier seamlessly connects Call Tools PCC and Storage by Zapier, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Triggers when a new phone number is created and added to a contact. Does not trigger for bulk phone number creation on processes such as CSV import of contacts.
Triggers when an agent adds or removes a tag on a contact. Does not trigger for bulk tag operations during a CSV contact import or a bulk update/tagging of contacts.
Create a new record or update an existing record in your app.
Entry
Required
Scrub Existing Contacts
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact ID
Required
Contact Disposition
Last Call Agent Disposition
Ready [to Contact]
Status
Do Not Contact
Suppress Until [Future DateTime]
Owned By [User ID]
Add Tags
Remove Tags
Add To Buckets
Remove From Buckets
User Distribution Queue ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Call Disposition ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact Disposition ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
User ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number
Area Code
Ready
Status
Do Not Contact
Address
City
State
Zip Code (postal code)
County
Country
Contact Disposition ID
Last Agent Call Disposition ID
First Name
Last Name
Owned By User ID (uuid)
Last Call System Disposition
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number
Required
Contact ID
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number
Required
Add Tags
Add To Buckets
User Distribution Queue ID
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Key
Required
Location
Default Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Remove All Values
Removes all values for the connected account.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Keys and Values
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Value
Previous Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Item Format
Required
Item Separator
Action
This is an event a Zap performs.
Search
Find existing data in your app
Key
Required
Child Keys
Required
Should this action match all existing child keys?
Action
This is an event a Zap performs.
Search
Find existing data in your app
Key
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Key
Required
Value
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Create a new record or update an existing record in your app.
Contact ID
Required
Tag ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Calendar Event Type ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Tag ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
User ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Phone Number
Area Code
Ready
Status
Do Not Contact
Address
City
State
Zip Code (postal code)
County
Country
Contact Disposition ID
Last Agent Call Disposition ID
First Name
Last Name
Owned By User ID (uuid)
Last Call System Disposition
Add Tags
Add To Buckets
User Distribution Queue ID
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Key
Required
Increment Amount
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Value
Required
Location
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Child Keys
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Child Values
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Key
Required
Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Get All Values
Get all values stored.
Action
This is an event a Zap performs.
Search
Find existing data in your app
Keys
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Get Secret
Get your Store secret as a value for use in a Code step.
Action
This is an event a Zap performs.
Search
Find existing data in your app
Key
Required
Child Keys
Required
Should this action match all existing child keys?
Child Values
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Call Tools PCC and Storage by Zapier with AI agents and code
Beyond Zap workflows. Call Call Tools PCC and Storage by Zapier actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Call Tools PCC and Storage by Zapier actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Bucket a Contact
Increment Value
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Connect Call Tools PCC and Storage by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Storage by Zapier on the Zapier blog
Make work flow with AI
Level up your Call Tools PCC to Storage by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
