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Call Tools PCC + HubSpot

Call Tools PCC + HubSpot

Call Tools PCC + HubSpot integrations

Update HubSpot contacts when new Call Tools PCC phone calls occur

When a new phone call comes in through Call Tools PCC, you'll want to make sure your HubSpot contacts are up-to-date. This workflow facilitates the update in real time, ensuring your HubSpot records reflect the latest communication details. Streamline your processes, ensure accurate record-keeping and enhance your overall efficiency with this integration.

  1. When this happens...
    New Phone Call
    New Phone Call
    New Phone CallTriggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
  2. automatically do this!
    Update Contact
    Update Contact
    Update ContactUpdate a Contact in HubSpot.
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More things you can do with Call Tools PCC and HubSpot

Discover other triggers and actions you can use with Call Tools PCC and HubSpot

  • Call Tools PCC triggers, actions, and search
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Call Transcript

    Triggers when a new call transcript is saved in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search
    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
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About Call Tools PCC
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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About HubSpot
HubSpot is your all-in-one stop for all of your marketing software needs.
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