Brevo + HelpCrunch

Create or update Brevo contacts when new chats are initiated in HelpCrunch

Stay proactive with your customers and contacts with this handy workflow. When a new chat is initiated in HelpCrunch, it instantly adds or updates the corresponding contact in the Brevo app. This automates the manual task of data entry, letting your team focus more on customer conversation rather than administration. Transform your customer interaction efficiency with this seamless workflow.

When this happens...
New Chat Created
Triggers when a new chat is created.
TriggerInstant
automatically do this!
Add or Update Contact
Adds or updates a contact.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

Chat Assignee Updated
Triggers when chat assignee is updated.
Trigger
Instant
Try It
Chat Status Updated
Triggers when chat status is updated.
Trigger
Instant
Try It
Customer Tags Updated
Triggers when customer tags are updated.
Trigger
Instant
Try It
New Chat Created
Triggers when a new chat is created.
Trigger
Instant
Try It
- Customer EmailRequired
- Customer Name
- Customer Phone
- User ID
Action
Write

- Customer EmailRequired
- User ID
- Customer Name
- Customer Phone
Action
Search or write
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It

- Description of the webhook to be displayed in Brevo
- List NameRequired
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Email of contact
- Mobile number of contact
Action
Write
- Email of contactRequired
- Lists to unsubscribeRequired
Action
Write

Chat Closed
Triggers when chat is closed.
Trigger
Instant
Try It
Customer Email Updated
Triggers when customer email is updated.
Trigger
Instant
Try It
Customer Unsubscribed
Triggers when a customer is unsubscribed.
Trigger
Instant
Try It
New Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It
- Customer Email
- User ID
Action
Search
- Campaign StatusRequired
Trigger
Scheduled
Try It
Contact Added
Triggers when a Brevo contact is added.
Trigger
Scheduled
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Description of the webhook to be displayed in Brevo
- Return all contact data
Trigger
Instant
Try It
- Email
- Mobile number of contact (SMS)
- Lists
- Lists Update Type
- Attributes (Deprecated)
- Treat values as category ID for attributes of type `category`
Action
Write
- ToRequired
- Cc
- Bcc
- Sender Name
- Sender EmailRequired
- Reply to Name
- Reply to EmailRequired
- SubjectRequired
- HTML Content
- Text Content
- Attachments Url
- Attachment Files
- Tags
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

About Brevo

Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.

Learn more Help

Related categories

Email Newsletters

About HelpCrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

Help

Related categories

Customer Support

PRODUCTS

CAPABILITIES

By team

Brevo + HelpCrunch

Create or update Brevo contacts when new chats are initiated in HelpCrunch

Chat Assignee Updated

Chat Status Updated

Customer Tags Updated

New Chat Created

Create Customer

Customer Name

Customer Phone

User ID

Find or Create Customer

Customer EmailRequired

User ID

Customer Name

Customer Phone

Link Clicked

Description of the webhook to be displayed in Brevo

Return all contact data

Contact Subscribed to Specific List(s)

Description of the webhook to be displayed in Brevo

List NameRequired

Return all contact data

Contact Updated

Description of the webhook to be displayed in Brevo

Marketing Email Hard Bounced

Description of the webhook to be displayed in Brevo

Return all contact data

Transactional Email Hard Bounced

Description of the webhook to be displayed in Brevo

Return all contact data

Transactional Email Opened

Description of the webhook to be displayed in Brevo

Return all contact data

Find Contact

Email of contact

Mobile number of contact

Unsubscribe Contact

Email of contactRequired

Lists to unsubscribeRequired

Chat Closed

Customer Email Updated

Customer Unsubscribed

New Customer Created

Find Customer

Customer Email

User ID

New Campaign Status

Campaign StatusRequired

Contact Added

Contact Unsubscribed

Description of the webhook to be displayed in Brevo

Return all contact data

Marketing Email Delivered

Description of the webhook to be displayed in Brevo

Return all contact data

Marketing Email Opened

Description of the webhook to be displayed in Brevo

Return all contact data

Transactional Email Delivered

Description of the webhook to be displayed in Brevo

Return all contact data

Add or Update Contact

Email

Mobile number of contact (SMS)

Lists

Lists Update Type

Attributes (Deprecated)

Treat values as category ID for attributes of type `category`

Send Transactional Email

ToRequired

Cc

Bcc

Sender Name

Sender EmailRequired

Reply to Name

Reply to EmailRequired

SubjectRequired