Bonjoro + Help Scout
Create tasks in Bonjoro when new conversations are assigned in Help Scout
Effectively manage your customer conversations and tasks with this seamless workflow. When a conversation is assigned in Help Scout, it instantly creates a task in Bonjoro. Ensuring no communication slip-ups, this workflow improves your customer service efficiency and keeps your task management on point. Enhance your productivity with an organized, systematic approach.
Effectively manage your customer conversations and tasks with this seamless workflow. When a conversation is assigned in Help Scout, it instantly creates a task in Bonjoro. Ensuring no communication slip-ups, this workflow improves your customer service efficiency and keeps your task management on point. Enhance your productivity with an organized, systematic approach.
- When this happens...Conversation Assigned
Triggers when a conversation is assigned to agent.
- automatically do this!Create Task
Creates a Bonjoro Task. To complete it, record a video message using the Bonjoro platform.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
