BoldDesk + Telegram

BoldDesk + Telegram integrations

Create new tickets in BoldDesk and send messages in Telegram

Effortlessly enhance your customer support experience with this convenient workflow. With this set up, when a new ticket is created within BoldDesk, a corresponding message is sent out via the Telegram. Stay up-to-date on support queries and respond to customer needs in a faster, more efficient manner. Seamlessly connect your helpdesk service with your mobile communication for an improved customer service process.

When this happens...
Create TicketTriggers when a new support ticket is created.
TriggerInstant
automatically do this!
Send MessageSends a message from your bot.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with BoldDesk and Telegram

Discover other triggers and actions you can use with BoldDesk and Telegram

Create Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Update Contact Group
Triggers when existing contact group is updated.
Trigger
Instant
Try It
- Brand
Trigger
Instant
Try It
- Brand
- Ticket Form Template
Trigger
Instant
Try It
Create Contact
Create a new contact.
Action
Write

Update Contact Group
Update an existing contact group
Action
Write
- Ticket ID
  Required
- Description
  Required
Action
Write

- Brand
  Required
- TicketFormId
Action
Write
- ContactGroup External Reference Id
  Required
Action
Search
- Contact External Reference Id
  Required
Action
Search
- Ticket External Reference Id
  Required
Action
Search
- Chat ID
Trigger
Instant
Try It
- Chat_id
  Required
- Photo
  Required
- Caption
- Caption Format
- Send Silently
- Protect Content
Action
Write

Create Contact Group
Triggers when a new contact group is created.
Trigger
Instant
Try It
Update Contact
Triggers when existing contact is updated.
Trigger
Instant
Try It
- Brand
Trigger
Instant
Try It
- Brand
- Ticket Form Template
Trigger
Instant
Try It
Create Contact Group
Create a new contact group
Action
Write
Update Contact
Update an existing contact
Action
Write
- Ticket ID
  Required
- Description
  Required
Action
Write
- Brand
  Required
- Ticket Form Template
Action
Write
- ContactGroup Name
  Required
Action
Search
- Contact Email
  Required
Action
Search
- Ticket ID
  Required
Action
Search
- Chat_id
  Required
- Text Format
- Message Text
  Required
- Disable Link Preview
Action
Write
- Chat_id
  Required
- Poll Question Text
  Required
- Should the poll be anonymous?
  Required
- Poll Type
  Required
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

HelpHelp

Related categories

Customer Support

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Team Chat