Add a shared library voice to your org so it can be used in your calls and TTS.

Attach a call, SMS conversation, or file to an issue.

Retroactively apply one or more citation schemas to extract data from existing call transcripts.

Send an outbound AI phone call.

Cancel an in-progress number porting request.

Performs a conversational query against knowledge bases with context.

Check whether a voice name is available before cloning.

Clone a template to create a new scenario bound to your pathway or persona.

Create an alarm configuration for your organization.

Create a Custom Tool that can take AI input and call external APIs.

Configure all of the settings for a new web agent.

Create one or more block rules to prevent specific phone numbers from reaching your inbound numbers.

Create a new citation schema for extracting structured data from call transcripts.

Create a new custom component.

Create a new eval agent, optionally seeded from a template.

Start a new eval run over a batch of calls.

Create a session token that can be used to pass variables to inbound calls via SIP headers. This allows you to tie specific data to a call session before the call is initiated.

Create a new memory to organize and track call interactions by phone numbers.

Create a new conversational pathway

Creates a new version of a specific pathway, including its name, nodes, and edges.

Create a simulation set that runs each scenario multiple times to detect flaky behavior. Returns immediately while simulations execute asynchronously.

Upload a JavaScript snippet that can be executed by Custom Code Nodes or run directly.

Creates a new suggestion (Q&A pair) for a knowledge base.

Save a new eval agent template, from scratch or by snapshotting an existing eval agent.

Create a new workbench setup with an empty draft version.

Delete an alarm configuration.

Delete a specific conversation and all of its associated messages. This action is permanent.

Delete your Custom Tool.

Deletes a specific folder for the authenticated user. The folder must be empty to be deleted.

Remove an inbound number that was uploaded through your own Twilio account. See Custom Twilio Integration for more information.

Soft deletes a knowledge base by setting its status to 'DELETED'.

Permanently delete an entire memory and all associated data including users, calls, and metadata.

Delete an organization.

Marks a specific version of a pathway as archived, effectively deleting it from active use.

Permanently delete a snippet and all of its versions.

Soft-delete a saved eval agent template.

Remove one or more training samples from a voice clone you own.

Soft-delete a workbench setup.

Detach one or more inbound phone numbers from a persona. Detached numbers will no longer use the persona's configuration and will have their persona settings cleared.

Immediately disables a subaccount and transfers any remaining credits back to the parent account.

Discovers URLs from a website's sitemap for web scraping.

Enable or disable memory for a pathway or persona version.

Terminate a translation session from the server side

Create an asynchronous pathway generation job from a detailed prompt.

Start a node test run for a given node and pathway with a new prompt and sample conversations.

Link an issue to another issue.

Mark an issue as viewed by the calling user.

Parse and validate a raw SIP destination string into its host, port, user, and transport before attaching it to a trunk.

Promote a pathway version for a pathway ID to either staging or production environment.

Send a prompt to Norm. Returns 202 with a run ID.

Publish the setup's current draft as a new active version.

Purchase a new phone number (inbound/outbound). ($15/mo. subscription using your stored payment method).

Remove a specific call from a memory.

Remove a relation.

Remove a specific user/phone number and all their associated data from a memory.

Resend post call webhooks for specified calls.

Find an existing contact or create a new one.

Execute a snippet directly, outside of a pathway. Useful for testing.

Retrieve call history and data for a specific user/phone number within a memory.

Answer questions and extract information from an SMS conversation.

Start an iterative fix loop that runs tests, analyzes failures, applies fixes, and retests until all scenarios pass. Returns immediately while the loop executes asynchronously.

Generate speech audio with chunked transfer for the lowest possible time-to-first-byte.

Enable or disable an alarm.

Transfer an in-progress call to a different phone number.

Transfer a phone number from your account to a subaccount.

Update advanced SIP configuration including failover, codecs, and alerts.

Update an existing citation schema's name, description, or schema configuration.

Merge new facts into a contact's memory record. Existing keys are updated and new keys are added, but no keys are deleted. Facts are structured key-value pairs (e.g. name, plan, timezone) that persist across all conversations.

Retrieves a specific custom component by ID.

Change your Custom Tool's parameters and characteristics.

Edit a draft version's prompt, levels, targets, or weight.

Update an existing guard rail configuration.

Update a triage issue. All fields optional.

Updates a knowledge base's name and/or description.

Add or remove members from an organization.

Modify specific properties of an organization.

Update a conversational pathway's fields - including name, description, nodes and edges.

Update persona-specific settings for a phone number attached to a persona. Use this to configure per-number pathway overrides while still using the persona's base configuration.

Update the SMS configuration for a phone number owned by the authenticated user.

Update your SMS agent's configuration.

Upload a new version of an existing snippet. Previous versions are kept.

Update a saved eval agent template. The source pointers cannot be changed.

Update the transcription text on one or more training samples.

Updates an existing widget. All fields in the request body are optional.

Edit a draft version's attached agents, threshold, run mode, or default calls.

Check whether phone numbers are eligible for porting to Bland.

Generate a strong, PBX-safe SIP password for register-based authentication, at a configurable length.

Calls, pathways, and personas affected by an issue.

Retrieve logs for a specific batch.

Retrieve the details of a specific block rule.

Retrieve a specific citation schema by ID.

Retrieve a contact's full memory record by ID, including their conversation summary, structured facts, recent messages, and open items.

Retrieve a specific custom dialing pool by its ID.

Get enhanced testing analytics including node failure heatmap, weakest link, trend analysis, and Sankey flow data.

Fetch a single shipped eval agent template by its key.

Fetch one eval run and its current status and summary.

Get a triage issue by ID.

Retrieve what memory was captured or updated during a specific call or SMS conversation. Shows the memory state before and after the interaction.

Retrieve detailed information about a specific memory store and its users.

Retrieve details of an organization.

Retrieve the recharge amount for an organization's billing.

Retrieve the current version of a specified service for an organization.

Retrieves all pathways within a specific folder for the authenticated user.

Retrieves all versions of a specific pathway, including version number, creation date, name, and latest status.

Get the post call webhook data for a specific call.

Returns a set of information about the conversational pathway in your account - including the name, description, nodes and edges.

Retrieve the current SIP configuration for a phone number.