Flag a moment on an attached call.

Add a new user/phone number to an existing memory.

Attach one or more inbound phone numbers to a persona. The same endpoint handles voice, SMS, and WhatsApp numbers — channel capability is determined by the number's own configuration, not by this call.

Create a single-use session token for a client to talk with your web agent.

Execute multiple test scenarios as a batch. Returns immediately with a batch ID while tests execute asynchronously.

Cancel a pending or running eval run.

Cancel a running tornado session.

Check the status of an A2P registration.

Hides all messages in an SMS conversation from the AI's future responses (without permanently deleting them). For development/debugging.

Create a Norm agent session on an issue.

Send large volumes of calls at once with follow-up sequences.

Create a new knowledge base.

Create a custom issue category.

Create a memory record for a contact scoped to a persona or agent number. If a record already exists for that pair, it is returned instead of creating a duplicate.

Create a new custom dialing pool with phone numbers for optimized call routing.

Fork a new editable draft version of an eval agent.

Creates a new folder for the authenticated user.

Create a triage issue.

Create a new organization.

Create an instance of a pathway chat, which can be used to send and receive messages to the pathway.

Create and send post call webhooks for specified calls.

Create an SMS conversation with specific pathway state without triggering immediate message sending.

Provision a new subaccount with separate billing, access and usage.

Create a real-time translation session and receive a WebSocket URL for streaming audio

Creates a new widget.

Fork a new editable draft version of a workbench setup.

Permanently delete a block rule.

Deletes a specific custom component by ID.

Soft-delete an eval agent.

Delete a guard rail.

Permanently delete a triage issue.

Remove a knowledge base from your account.

Delete SMS conversations by their IDs.

Delete your conversational pathway.

Delete a persona.

Delete a test scenario and all related data.

Permanently delete a voice you own.

Delete a web agent.

Detach a call from an issue.

Remove SIP configuration from a phone number for specified directions.

Auto-discover optimal SIP connection settings by probing your endpoint with DNS resolution and SIP OPTIONS.

Update attributes of an existing block rule.

Ends a phone call that's in progress

Preview the size and cost of a run before starting it.

Generate a test scenario from a historical call transcript using AI analysis.

Get the list of SMS messages for a given conversation.

Retrieve detailed memory information for a specific user or phone number in a memory store.

Submit a number porting request to transfer phone numbers from another carrier to Bland.

Remove the authenticated user from an organization.

Initiate a live listen session for an active call

Merge two contacts into one. All data from the duplicate contact is moved to the primary contact, and the duplicate is deleted.

Moves a pathway to a different folder or to the root level.

Send a message to a pathway and receive a response.

Promote a persona's draft version to production.

Publish the agent's current draft as a new active version.

Purchase and configure a new inbound phone number. ($15/mo. subscription using your stored payment method).

Give a public library voice a 1-5 star rating.

Remove a flag from an issue.

Detach a resource from an issue.

Change the display name of a cloned voice you own.

Permanently delete all memory for a contact scoped to a specific persona or agent number. All conversation history, facts, summaries, and entities for that pair are removed. This cannot be undone.

Replace the API key of a subaccount with a new one.

Execute a single test scenario. Returns immediately with a run ID while the test executes asynchronously.

Place a live test call to your SIP endpoint to verify connectivity. Rate limited to 10 calls per 15 minutes.

Send SMS messages to a large list of recipients from a pre-uploaded CSV file. Processing is handled asynchronously via a background workflow.

Generate speech audio from text using a Bland TTS voice.

Stops a campaign and all associated calls.

Send a test alarm or recovery notification.

Turn on or off the AI replying for a given phone number.

Transfer API credits from your account to a subaccount.

Manually trigger alarm evaluation with current data.

Update an alarm configuration.

Update an existing contact's information.

Overwrite the conversation summary for a contact memory. The summary is a plain-text overview of past interactions that the agent uses for context at the start of each conversation.

Update an existing custom dialing pool with new phone numbers or credentials.

Update an eval agent's metadata or repoint its active version.

Updates the name of a specific folder for the authenticated user.

Update the label shown for one of your inbound phone numbers.

Update a knowledge base.

Update the name of an existing memory.

Modify the permissions of an existing member within an organization.

Update the current version of a specified service for an organization.

Updates a specific version of a pathway, including its version name, nodes, and edges.

Update an existing SIP routing direction for a phone number.

Updates properties of an existing SMS conversation.

Update the webhook for a given phone number.

Update the metadata and summary information for a specific user within a memory.

Update default synthesis settings on a voice you own.

Update the consistency/expressiveness defaults on a voice you own.

Update a workbench setup's metadata or repoint its active version.

Returns specific campaign with all associated calls within campaign.

Retrieve a Custom Tool you've created.

Get the currently active tornado session for a pathway.

Get a single alarm configuration by ID.

Retrieve a contact by its unique ID, including all identifiers, contact memories (per persona/agent), and memory entities.

Retrieve a single SMS conversation and its messages by its ID

Get the corrected transcript from your call's recording.

Poll the status and results of a SIP endpoint discovery session.

Fetch one eval agent and its current draft version.

Fetch one version of an eval agent.

Retrieve a specific guard rail by ID.

Retrieves a specific knowledge base by ID.

Retrieve the full memory context for a contact scoped to a persona or agent number. Returns everything the agent sees at the start of a conversation: summary, facts, recent messages, entities, and open items.

Retrieve a node test run.

Retrieve the current billing details for an organization.

Retrieve the list of members in an organization.

Get Bland's SIP server details and PBX configuration instructions for outbound call routing.

Poll pathway generation status and retrieve the generated pathway ID when ready.

Retrieve a specific persona.

Retrieve the webhook delivery log for an SMS conversation, including the payload, URL, response codes, and timing.

Retrieve a simulation set with its statistics including pass rates, flakiness detection, and score distributions.

Retrieve SIP call logs for a phone number with cursor-based pagination.

Retrieve a snippet's source code, either the latest version or all versions.

Retrieve a specific persona version.

Retrieve a test batch and all its runs.

Retrieve detailed results for a specific test run including chat history, assertion results, and scores.

Get detailed progress for a tornado session including iteration data and fix plans.

Get the health status of a SIP trunk by probing the endpoint with SIP OPTIONS.

Fetch one of your organization's saved eval agent templates.

Download a single training sample as audio or JSON metadata.

Retrieves a specific widget by ID.

Fetch one workbench setup and its current draft version.

Retrieve all currently active calls for your organization. Active calls include both queued and in-progress calls that have not yet completed.

List triage agent profiles.

List the frozen agent configurations a run scored against.

Get recent alarm events across all alarms in your organization.

Retrieve block rules associated with your inbound numbers.

List issue categories.

List the eval agents in your organization.

List eval runs in your organization, with optional filters.

List reusable flag types in your org.

List triage issues with filters and keyset pagination.

List all knowledge bases in your account.

Retrieve a list of available versions for a specified service within an organization.