Bitrix24 CRM + Ziwo

Bitrix24 CRM + Ziwo integrations

Trigger new Bitrix24 CRM leads to call numbers using Ziwo

When a lead is added in Bitrix24 CRM, this automation ensures that your agent promptly reaches out via a call through the Ziwo app. This workflow takes the hassle out of manual tracking and boosts your team's efficiency by making sure no lead goes unnoticed. This efficient process can significantly improve your response time, positively impacting client relationships and conversion rates.

When this happens...
Lead TriggerFires when a lead trigger is triggered.
TriggerInstant
automatically do this!
Agent - Call a NumberCall a number using the logged in agent. Outputs true When call is generated, false if agent is offline. Requires agent account
ActionWrite

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More things you can do with Bitrix24 CRM and Ziwo

Discover other triggers and actions you can use with Bitrix24 CRM and Ziwo

- Event
  Required
Trigger
Instant
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- Event
  Required
Trigger
Instant
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- Event
  Required
Trigger
Instant
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Task Trigger (Add)
Fires when a new task is added.
Trigger
Instant
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Task Trigger (Update)
Fires when a task is updated.
Trigger
Instant
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- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write

- User ID
  Required
- Message
  Required
- Type
  Required
Action
Write
- Autoload fields
- Action
  Required
- Entity Type Id
  Required
Action
Write
- Task ID
  Required
- Task Title
- Responsible User ID
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search
- Entity Type Id
  Required
- Select field names to filter
  Required
Action
Search
- Queue Extension
  Required
- Customer Number
  Required
- Caller ID Number
- Announcement Text
- Announcement Language Code
- Purpose
- Comment
Action
Write
- Number to call
  Required
Action
Write

- Event
  Required
Trigger
Instant
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- Event
  Required
Trigger
Instant
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- Event
  Required
- Entity Type Id
  Required
Trigger
Instant
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Task Trigger (Delete)
Fires when a task is deleted.
Trigger
Instant
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- Author ID
  Required
- Blogpost Title
  Required
- Message
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Task Title
  Required
- Responsible User ID
  Required
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search
- IVR id
  Required
- Call number
  Required
- timeout
  Required
Action
Write
- TTS
  Required
- Call number
  Required
- Language
  Required
Action
Write
- Agent Id
  Required
- Number to call
  Required
Action
Write

About Bitrix24 CRM

Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.

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CRM (Customer Relationship Management)

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About Ziwo

Ziwo Cloud Contact Center is an app with readymade CRM plugins to connect real or virtual agents with phone numbers in any country.

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Related categories

Customer Support