Bitrix24 CRM + WhatsApp Business

Bitrix24 CRM + WhatsApp Business integrations

Create new leads in Bitrix24 CRM when new messages are received in WhatsApp Business

Simplify your sales workflow with this speed-up solution that connects WhatsApp Business and Bitrix24 CRM. It instantly creates a new lead in Bitrix24 CRM when a new message is received on your WhatsApp Business account, allowing you to ensure that no potential customer inquiries go unanswered. Manage your interactions seamlessly, and focus on boosting your sales productivity.

When this happens...
New Message ReceivedTriggers when a customer sends a message to your WhatsApp Business phone number.
TriggerInstant
automatically do this!
Lead ActionLead create or update action.
ActionWrite

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More things you can do with WhatsApp Business and Bitrix24 CRM

Discover other triggers and actions you can use with WhatsApp Business and Bitrix24 CRM

- Status types
- Recipient phone number
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Message text
  Required
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone number
  Required
- Template
  Required
Action
Write
- Event
  Required
Trigger
Instant
Try It
- Event
  Required
Trigger
Instant
Try It

- Event
  Required
Trigger
Instant
Try It
Task Trigger (Add)
Fires when a new task is added.
Trigger
Instant
Try It

Task Trigger (Update)
Fires when a task is updated.
Trigger
Instant
Try It
- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- User ID
  Required
- Message
  Required
- Type
  Required
Action
Write
- Autoload fields
- Action
  Required
- Entity Type Id
  Required
Action
Write
- Task ID
  Required
- Task Title
- Responsible User ID
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search
- Entity Type Id
  Required
- Select field names to filter
  Required
Action
Search

- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Media type
  Required
- File
  Required
- Reply to message ID
Action
Write
- Media ID
  Required
Action
Search
- Event
  Required
Trigger
Instant
Try It
- Event
  Required
Trigger
Instant
Try It
- Event
  Required
- Entity Type Id
  Required
Trigger
Instant
Try It
Task Trigger (Delete)
Fires when a task is deleted.
Trigger
Instant
Try It
- Author ID
  Required
- Blogpost Title
  Required
- Message
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Autoload fields
- Action
  Required
Action
Write
- Task Title
  Required
- Responsible User ID
  Required
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search
- Select field names to filter
  Required
Action
Search

About Bitrix24 CRM

Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.

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Related categories

CRM (Customer Relationship Management)

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Zapier Forms

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About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Premium