Bitrix24 CRM + WhatsApp Business

Create new leads in Bitrix24 CRM when new messages are received in WhatsApp Business

Simplify your sales workflow with this speed-up solution that connects WhatsApp Business and Bitrix24 CRM. It instantly creates a new lead in Bitrix24 CRM when a new message is received on your WhatsApp Business account, allowing you to ensure that no potential customer inquiries go unanswered. Manage your interactions seamlessly, and focus on boosting your sales productivity.

When this happens...
New Message Received
Triggers when a customer sends a message to your WhatsApp Business phone number.
TriggerInstant
automatically do this!
Lead Action
Lead create or update action.
ActionWrite

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Supported triggers and actions

- Status types
- Recipient phone number
Trigger
Instant
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- Session Window Info
- Recipient phone numberRequired
- Message textRequired
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone numberRequired
- TemplateRequired
Action
Write
- EventRequired
Trigger
Instant
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- EventRequired
Trigger
Instant
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- EventRequired
Trigger
Instant
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Task Trigger (Add)
Fires when a new task is added.
Trigger
Instant
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Task Trigger (Update)
Fires when a task is updated.
Trigger
Instant
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- Autoload fields
- ActionRequired
Action
Write
- Autoload fields
- ActionRequired
Action
Write
- User IDRequired
- MessageRequired
- TypeRequired
Action
Write
- Autoload fields
- ActionRequired
- Entity Type IdRequired
Action
Write
- Task IDRequired
- Task Title
- Responsible User ID
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filterRequired
Action
Search
- Select field names to filterRequired
Action
Search
- Entity Type IdRequired
- Select field names to filterRequired
Action
Search

- Message types
- From phone number
- Only replies
Trigger
Instant
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- Session Window Info
- Recipient phone numberRequired
- Media typeRequired
- FileRequired
- Reply to message ID
Action
Write
- Media IDRequired
Action
Search
- EventRequired
Trigger
Instant
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- EventRequired
Trigger
Instant
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- EventRequired
- Entity Type IdRequired
Trigger
Instant
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Task Trigger (Delete)
Fires when a task is deleted.
Trigger
Instant
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- Author IDRequired
- Blogpost TitleRequired
- MessageRequired
Action
Write
- Autoload fields
- ActionRequired
Action
Write
- Autoload fields
- ActionRequired
Action
Write
- Autoload fields
- ActionRequired
Action
Write
- Task TitleRequired
- Responsible User IDRequired
- Created By
- Task Deadline
- Task Description
- Start Date Plan
- End Date Plan
- Priority
- Accomplices
- Auditors
- Tags
- Allow change deadline
- Task Control
- Parent ID
- Depends On
- Group ID
- Time estimate
- Decline reason
- Status
- Duration Plan
- Duration Type
- Mark
- Allow time tracking
- Add in Report
- Site ID
- Match Work Time
- Associated company
- Associated contact
Action
Write
- Select field names to filterRequired
Action
Search
- Select field names to filterRequired
Action
Search
- Select field names to filterRequired
Action
Search

About Bitrix24 CRM

Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.

Learn more

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Related categories

Phone & SMS

Bitrix24 CRM + WhatsApp Business

Create new leads in Bitrix24 CRM when new messages are received in WhatsApp Business

Supported triggers and actions

Message Status Updated

Send Freeform Message

Send Template Message

Company Trigger

Deal Trigger

Quote Trigger

Task Trigger (Add)

Task Trigger (Update)

Company Action

Deal Action

Create Message

Smart-Process Action

Update Task

Contact Search

Lead Search

Smart-Process Search

New Message Received

Send Media Message

Get Attachment

Contact Trigger

Lead Trigger

Smart-Process Trigger

Task Trigger (Delete)

Create Blogpost

Contact Action

Lead Action

Quote Action

Create Task

Company Search

Deal Search

Quote Search

About Bitrix24 CRM

Related categories

Similar apps

Zapier Forms

About WhatsApp Business

Related categories