Birdeye + Hostaway

Create Birdeye customers from new or updated Hostaway reservations

Boost your customer engagement with this seamless workflow. Whenever there's a new or updated reservation in Hostaway, it prompts the creation of a new customer in Birdeye. This efficient process ensures no customer data is missed, allowing you to focus on creating standout guest experiences. Benefit from more streamlined operations with this Hostaway to Birdeye automation.

When this happens...
New / Updated Reservation
Triggers when a new reservation is created. Triggers when an existing reservation is updated.
TriggerInstant
automatically do this!
Create Customer
Creates a new customer for a specified business.
ActionWrite

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Supported triggers and actions

What does this mean?

New Reservation Inquiry
Triggers when new Inquiry is created.
Trigger
Instant
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- Reservation IDRequired
- NoteRequired
Action
Write
- Reservation IDRequired
Action
Search
New Refund
Triggers when a new refund is created in birdeye
Trigger
Instant
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- Business NumberRequired
Trigger
Instant
Try It

- Business NumberRequired
Trigger
Instant
Try It
- Business IdRequired
- First Name
- Last Name
- Customer Email
- Customer Phone
- External Reference ID
- Custom Fields
- Referred By Code
- Referred By Email
- Referred By Phone
- Employee First Name
- Employee Last Name
- Employee Email Id
- Employee Phone Number
Action
Write

- Business NumberRequired
- Customer IdRequired
Action
Write
- business NumberRequired
- appointment IdRequired
- ActionRequired
- Start TIme
- End Time
- Duration
- AppointmentType Id
- Appointment Type
- Provider Id
- provider first name
- provider last name
- Client Id
- First Name
- Last Name
- Date of birth
- Email
- Phone
- Gender
- Notes
- Guardian Id
- Guardian First Name
- Guardian First Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
Action
Write

New / Updated Reservation
Triggers when a new reservation is created. Triggers when an existing reservation is updated.
Trigger
Instant
Try It
- Reservation IDRequired
Action
Write
New Canceled Invoice
Triggers when a payment request is canceled in birdeye
Trigger
Instant
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New Invoice
Triggers when a new invoice is created in birdeye
Trigger
Instant
Try It
New Payment
Triggers when a new payment is created in birdeye
Trigger
Instant
Try It
- ClientIdRequired
- First NameRequired
- Last Name
- Date of Birth
- EmailRequired
- PhoneRequired
- Gender
- Business NumberRequired
- Appointment IdRequired
- Provider Id
- Provider First Name
- Provider Last Name
- Start TimeRequired
- End Time
- Appointment Type Id
- Appointment Type
- Duration
- Reason To Visit
- Notes
- Guardian Id
- Guardian First Name
- Guardian Last Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
- Action
Action
Write
- First Name
- Last Name
- Email
- Phone
- Total AmountRequired
- Invoice Created Date
- Invoice Number
- Custom Fields
- Tags
- Invoice Due Date
- Invoice Item Desc
- Attachment URL
- External Reference Id
- Delay In Hours
- Email Template
- Send Email
- Send Immediately
- Send Text
- Text Template
- Crm Name
- Crm Doc Id
- CRM CustomerId
- External Tracking Id
- Automation UserRequired
Action
Write
- Crm Doc Id
- Crm Name
- CRM CustomerId
- External Reference Id
- Notes
- Paid Date
- User Id
Action
Write

About Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Related categories

Reviews

About Hostaway

Hostaway is a property management system with a built-in channel manager software that lets you manage hundreds of short-term rentals in real-time in one easy-to-use dashboard and mobile app.

Learn more

Related categories

Scheduling & Booking

PRODUCTS

CAPABILITIES

By team

Birdeye + Hostaway

Create Birdeye customers from new or updated Hostaway reservations

New Reservation Inquiry

Add Host Note to Reservation

NoteRequired

Find a Reservation

Reservation IDRequired

New Refund

New Lead

Business NumberRequired

Survey Completed

Business NumberRequired

Create Customer

Business IdRequired

First Name

Last Name

Customer Email

Customer Phone

External Reference ID

Custom Fields

Referred By Code

Referred By Email

Referred By Phone

Employee First Name

Employee Last Name

Employee Email Id

Employee Phone Number

Get Contact Details

Business NumberRequired

Customer IdRequired

Update Appointment

business NumberRequired

appointment IdRequired

ActionRequired

Start TIme

End Time

Duration

AppointmentType Id

Appointment Type

Provider Id

provider first name

provider last name

Client Id

First Name

Last Name

Date of birth

Email

Phone

Gender

Notes

Guardian Id

Guardian First Name

Guardian First Name

Guardian Dob

Guardian Gender

Guardian Email

Guardian Phone

Source

Timezone

New / Updated Reservation

Update Reservation Custom Fields

Reservation IDRequired

New Canceled Invoice

New Invoice

New Payment

Create Appointment

ClientIdRequired

First NameRequired

Last Name

Date of Birth

EmailRequired

PhoneRequired

Gender

Business NumberRequired

Appointment IdRequired

Provider Id

Provider First Name