BHN Rewards + Rival integrations
Update points in BHN Rewards when new chat responses occur in Rival
Stay on top of your interactions in the Rival app and seamlessly update reward points in your BHN Rewards app. This workflow springs into action with each New Chat Response in Rival, instantly updating points in the BHN Rewards app. It ensures swift recognition of user engagements, keeping your reward management up-to-date and efficient.
- When this happens...New Chat ResponseTriggers when a participant completes the chat.
- automatically do this!Update PointsUpdates the points for a contact. Specify the points to be awarded. A negative value can be used to reduce the points balance. Please Note: If the contact already exists, points will be added to the total points balance. If none is found, a new contact record will be created, and the points will be assigned to the newly created contact. Contacts are matched on email address.
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