Better Stack + ClickSend SMS

Send sms to contacts list with ClickSend SMS whenever new or updated incidents happen in Better Stack

Use this workflow to ensure instant communication for incident management with Better Stack and ClickSend SMS. When a new or updated incident occurs in Better Stack, this automation promptly sends a text message to your contact list via ClickSend SMS. Stay updated and keep your team informed in real time without any manual effort. With this setup, handling incidents becomes more manageable and efficient.

When this happens...
New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
TriggerInstant
automatically do this!
Send SMS to Contact List
Sends a new SMS to a list of contacts.
ActionWrite

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Supported triggers and actions

What does this mean?

New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
Trigger
Instant
Try It
- Incident IDRequired
- Acknowledged by
Action
Write
- Brief SummaryRequired
- Description
- Requester emailRequired
- Alert settings - CallRequired
- Alert settings - TextRequired
- Alert settings - EmailRequired
- Alert settings - Push notificationRequired
- Team alert wait timeRequired
Action
Write
- Incident IDRequired
Action
Search
New Incoming SMS
Triggers when a new incoming sms is received.
Trigger
Instant
Try It

- List NameRequired
Action
Write
- Contact ListRequired
Action
Write

- ToRequired
- SubjectRequired
- BodyRequired
- Schedule
- From
- Custom String
- Media URLRequired
Action
Write
- PDF File UrlRequired
- Address NameRequired
- Line 1Required
- Line 2
- CityRequired
- State
- Postal CodeRequired
- CountryRequired
- Return AddressRequired
- Custom String
- Priority
Action
Write
- ToRequired
- MessageRequired
- Schedule
- From
- Custom String
- Contact ID
Action
Write
- Contact List NameRequired
- MessageRequired
- Schedule
- From
- Custom String
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create SMS Campaign
This action creates an SMS Campaign in ClickSend SMS. You need to provide the campaign name, recipient list, message content, sender's phone number, and the schedule for the campaign in UNIX timestamp. The sender's phone number and the schedule are option
Action
Write
- Contact ListRequired
- Email AddressRequired
Action
Search

On-Call Contact Changed
Triggers when an on-call contact changes.
Trigger
Instant
Try It
- Incident IDRequired
- ContentRequired
- Comment by
Action
Write
- Incident IDRequired
- Resolved by
Action
Write
- Date & Time
Action
Search
- Contact ListRequired
- First Name
- Last Name
- Phone Number
- Email
- Fax Number
- Organization Name
- Custom 1
- Custom 2
- Custom 3
- Custom 4
- Address Line 1
- Address Line 2
- City
- State
- Postal Code
- Country
Action
Write
- Contact ListRequired
- Contact IDRequired
Action
Write
- ToRequired
- FromRequired
- Custom String
- PDF File UrlRequired
Action
Write
- Campaign NameRequired
- List NameRequired
- From
- Media URLRequired
- SubjectRequired
- MessageRequired
- Schedule
Action
Write
- Custom String
- PDF File UrlRequired
- Priority
- Template Used
- Colour
- Duplex
- Address NameRequired
- Line 1Required
- Line 2
- CityRequired
- State
- Postal CodeRequired
- CountryRequired
- Return AddressRequired
Action
Write
- Campaign NameRequired
- List NameRequired
- From
- MessageRequired
- Schedule
Action
Write
- ToRequired
- MessageRequired
- Language
- VoiceRequired
- From
- Schedule
- Custom String
Action
Write
Update Contact
This action updates a contact in ClickSend SMS using the phone number as a unique identifier. It updates all standard fields related to a contact and only performs the update if the contact exists.
Action
Write
- List NameRequired
Action
Search
- Contact ListRequired
- Phone NumberRequired
Action
Search

About Better Stack

Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!

Learn more

Related categories

Server Monitoring

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

Learn more

Related categories

Phone & SMS

PRODUCTS

CAPABILITIES

By team

Better Stack + ClickSend SMS

Send sms to contacts list with ClickSend SMS whenever new or updated incidents happen in Better Stack

New or Updated Incident

Acknowledge Incident

Acknowledged by

Create Incident

Brief SummaryRequired

Description

Requester emailRequired

Alert settings - CallRequired

Alert settings - TextRequired

Alert settings - EmailRequired

Alert settings - Push notificationRequired

Team alert wait timeRequired

Find Incident

Incident IDRequired

New Incoming SMS

Create Contact List

List NameRequired

Delete Contact List

Contact ListRequired

Send MMS

ToRequired

SubjectRequired

BodyRequired

Schedule

From

Custom String

Media URLRequired

Send Postcard

PDF File UrlRequired

Address NameRequired

Line 1Required

Line 2

CityRequired

State

Postal CodeRequired

CountryRequired

Return AddressRequired

Custom String

Priority

Send SMS

ToRequired

MessageRequired

Schedule

From

Custom String

Contact ID

Send SMS to Contact List

Contact List NameRequired

MessageRequired

Schedule

From

Custom String

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Create SMS Campaign

Search Contact by Email Address

Contact ListRequired

Email AddressRequired

On-Call Contact Changed

Add Incident Comment

Incident IDRequired

ContentRequired

Comment by

Resolve Incident

Incident IDRequired

Resolved by

Find On-Call Contact

Date & Time

Create Contact