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Better Stack + ClickSend SMS

Send sms to contacts list with ClickSend SMS whenever new or updated incidents happen in Better Stack

Use this workflow to ensure instant communication for incident management with Better Stack and ClickSend SMS. When a new or updated incident occurs in Better Stack, this automation promptly sends a text message to your contact list via ClickSend SMS. Stay updated and keep your team informed in real time without any manual effort. With this setup, handling incidents becomes more manageable and efficient.

When this happens...
New or Updated IncidentTriggers when new incidents are created, or when existing incidents are updated.
TriggerInstant
automatically do this!
Send SMS to Contact ListSends a new SMS to a list of contacts.
ActionWrite

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More things you can do with Better Stack and ClickSend SMS

Discover other triggers and actions you can use with Better Stack and ClickSend SMS

New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
Trigger
Instant
Try It
On-Call Contact Changed
Triggers when the on-call person changes on a calendar that alerts your team.
Trigger
Instant
Try It
- Incident ID
  Required
- Content
  Required
- Comment by
Action
Write
- Status page
  Required
- Title
  Required
- Description
  Required
- Starts at
- Ends at
  Required
- Affected resources
- Notify subscribers
- External reference
Action
Write
- Status page
  Required
- External reference
  Required
- Message
  Required
- Update reference
- Notify subscribers
Action
Write

- Incident ID
  Required
- Resolved by
Action
Write
- Status page
  Required
- External reference
  Required
- New start
- New end
- Start now
- End now
Action
Write

- Date & time
Action
Search
- Match Type
  Required
- Custom String
Trigger
Instant
Try It
- Contact List
  Required
- First Name
- Last Name
- Phone Number
- Email
- Fax Number
- Organization Name
- Custom 1
- Custom 2
- Custom 3
- Custom 4
- Address Line 1
- Address Line 2
- City
- State
- Postal Code
- Country
Action
Write
- Contact List
  Required
- Contact ID
  Required
Action
Write
- To
  Required
- Subject
  Required
- Body
  Required
- Schedule
- From
- Custom String
- Media URL
  Required
Action
Write
- To
  Required
- Message
  Required
- Schedule
- From
- Custom String
- Contact ID
- Opt-Out List
Action
Write
- Contact List Name
  Required
- Message
  Required
- Schedule
- From
- Custom String
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Update Contact
This action updates a contact in ClickSend SMS using the phone number as a unique identifier. It updates all standard fields related to a contact and only performs the update if the contact exists.
Action
Write
- Contact List
  Required
- Email Address
  Required
Action
Search

New Incident Comment
Triggers when a new comment is added to an incident.
Trigger
Instant
Try It
- Incident ID
  Required
- Acknowledged by
Action
Write
- Short name
- Brief summary
  Required
- Description
- Requester e-mail
  Required
- Escalation policy ID
- Alert settings: Call
- Alert settings: SMS
- Alert settings: E-mail
- Alert settings: Push notification
- Team alert wait time
Action
Write
- Status page
  Required
- Affected resources
  Required
- Status
  Required
- Title
  Required
- Description
  Required
- Notify subscribers
- External reference
Action
Write
- Status page
  Required
- External reference
  Required
- Message
  Required
- Status
  Required
- Affected resources
- Update reference
- Reopen if resolved
- Notify subscribers
Action
Write
- Status page
  Required
- External reference
  Required
- Message
- Notify subscribers
Action
Write
- Incident ID
  Required
Action
Search
New Incoming SMS
Triggers when a new incoming sms is received.
Trigger
Instant
Try It
- Campaign ID
  Required
Trigger
Instant
Try It
- List Name
  Required
Action
Write
- Contact List
  Required
Action
Write
- Campaign Name
  Required
- List Name
  Required
- From
- Media URL
  Required
- Subject
  Required
- Message
  Required
- Schedule
Action
Write
- Campaign Name
  Required
- List Name
  Required
- From
- Message
  Required
- Schedule
Action
Write
- To
  Required
- Message
  Required
- Language
- Voice
  Required
- From
- Schedule
- Custom String
Action
Write
Create SMS Campaign
This action creates an SMS Campaign in ClickSend SMS. You need to provide the campaign name, recipient list, message content, sender's phone number, and the schedule for the campaign in UNIX timestamp. The sender's phone number and the schedule are option
Action
Write
- List Name
  Required
Action
Search
- Contact List
  Required
- Phone Number
  Required
Action
Search

About Better Stack

Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!

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Related categories

Server Monitoring

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS