Baserow + Freshdesk

Baserow + Freshdesk integrations

Create rows in Baserow for new tickets in Freshdesk

Manage your customer service process more efficiently with this automated workflow. When a new ticket is created in Freshdesk, a corresponding row is instantly added in Baserow. This allows you to keep your customer service efforts organized and handle issues more effectively within your preferred workspace.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Create RowCreates a new row.
ActionWrite

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More things you can do with Freshdesk and Baserow

Discover other triggers and actions you can use with Freshdesk and Baserow

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- Table ID
  Required
Trigger
Polling
Try It
- Table ID
  Required
Trigger
Polling
Try It
- Table ID
  Required
Action
Write
- Table ID
  Required
- Row ID
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
- Table ID
  Required
Trigger
Polling
Try It
- Table ID
  Required
- Row ID
  Required
Action
Write
- Table ID
  Required
- Row ID
  Required
Action
Write
- Table ID
  Required
- page
- size
- search
Action
Search

About Baserow

Baserow is an open source no-code database and application builder.

Learn moreLearn moreHelpHelp

Related categories

Databases

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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