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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

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Quickly connect Autotask to Webhooks by Zapier with a Zapier template.

Our most popular template

Post webhooks with new Autotask tickets
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Autotask + Webhooks by Zapier
Trigger webhooks with new updates to Autotask tickets
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Autotask + Webhooks by Zapier
Post webhooks with new updates to Autotask ticket notes
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Autotask + Webhooks by Zapier

Post webhooks with new Autotask tickets

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Autotask + Webhooks by Zapier

Trigger webhooks with new updates to Autotask tickets

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Autotask + Webhooks by Zapier

Post webhooks with new updates to Autotask ticket notes

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Autotask + Webhooks by Zapier

How Zapier works

Zapier makes it easy to integrate Autotask with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Autotask.

Add your action

An action happens after the trigger—such as "Custom Request" in Webhooks by Zapier.

You’re connected!

Zapier seamlessly connects Autotask and Webhooks by Zapier, automating your workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Practical ways you can use Autotask and Webhooks by Zapier

Track new company additions in external systems.

When a new company is added to Autotask, Zapier triggers a Webhook to share this data with an external CRM or reporting system. This saves time and ensures new business opportunities are seamlessly added to additional platforms for better oversight.

Business Owner

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Log updated ticket notes in external systems.

When a ticket note in Autotask is updated or created, Zapier triggers a Webhook to log this data into a third-party system. This ensures up-to-date ticket progress tracking for external reporting or customer communication tools.

Customer Support Ops

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Send service call data to external systems.

When a new service call is created in Autotask, Zapier triggers a Webhook to send the service call data to an external system. This ensures your external databases or applications remain synchronized with your Autotask records, improving accuracy and saving time.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Help_text
Trigger
Instant
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- Help_text
Trigger
Instant
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New Invoice
Triggers when a new invoice is found.
Trigger
Polling
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- Company
Trigger
Polling
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- Opportunity
Trigger
Polling
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New Task
Triggers when a new Task is found.
Trigger
Polling
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New Time Entry
Triggers when a new time entry is found.
Trigger
Polling
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- Help_text
Trigger
Instant
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- Company
Trigger
Polling
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Updated Quote
Triggers when a quote is updated.
Trigger
Polling
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- Help_text
- Field
Trigger
Instant
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Create Company
Creates a company.
Action
Write
- Company
Action
Write
Create Ticket Note
Creates a ticket note.
Action
Write
- Article Category
  Required
Action
Write
- Opportunity
Action
Write
- Company
Action
Write
- Opportunity
Action
Write
- Task
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Contract ID
- Company Name
Action
Search
- Contract ID
- First Name
- Last Name
- Email Address
- Company
- Country
- Fax Number
- Phone Number
Action
Search
- QuoteName
- Quote
  Required
Action
Search
- Country ID
  Required
Action
Search
- Resource ID
  Required
Action
Search
Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Trigger
Instant
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- URL
  Required
- Pick off a Child Key
- Deduplication Key
- Xpath
- Basic Auth
- Additional request headers
Trigger
Polling
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- URL
  Required
- Data
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Additional request headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Additional request headers
Action
Write

- Company
- Assigned To Resource ID
Trigger
Polling
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New Contact
Triggers when a new contact is found.
Trigger
Instant
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- Help_text
Trigger
Instant
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New Project
Triggers when a new Project is found.
Trigger
Polling
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New Service Call
Triggers when a new service call is created.
Trigger
Polling
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- Help_text
Trigger
Instant
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- Help_text
Trigger
Instant
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Updated Contact
Triggers when a contact is updated.
Trigger
Instant
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- Company
Trigger
Polling
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- Project
Trigger
Polling
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- Company
Trigger
Polling
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Create Company To-Do
Creates a new Company To-Do.
Action
Write
- Company
Action
Write
- Name
  Required
- Submitter ID
  Required
- Organizational Level Association ID
- reimbursement Currency Cash Advance Amount
- Reimbursement Currency ID
- The week ending date (YYYY-MM-DD)
  Required
- Status
- Submit
Action
Write
- Company
Action
Write
- Project
  Required
Action
Write
- Contact
  Required
Action
Write
- Quote
  Required
Action
Write
- Ticket
  Required
Action
Write
- Account ID
- Account Name
Action
Search
- Company Name
- Company
Action
Search
- Opportunity Title
- Opportunity ID
Action
Search
- Contract ID
- Ticket Number
- Title
- Ticket Type
- Created By
- Assigned To
- Completed By
- Company
Action
Search
- Currency ID
  Required
Action
Search
- Company Name
- Company
Action
Search or write
- Pick off a Child Key
Trigger
Instant
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- HTTP Method
  Required
- URL
  Required
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Additional request headers
- Return Raw Response
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Additional request headers
Action
Write

Learn how to automate Webhooks by Zapier on the Zapier blog

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Learn moreLearn moreHelpHelp

Related categories

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Connect Autotask to Webhooks by Zapier on the world's largest no-code automation platform

Explore Autotask + Webhooks by Zapier Integrations

hubspot

Connect Autotask and Webhooks by Zapier to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Post webhooks with new Autotask tickets

Trigger webhooks with new updates to Autotask tickets

Post webhooks with new updates to Autotask ticket notes

Post webhooks with new Autotask tickets

Trigger webhooks with new updates to Autotask tickets

Post webhooks with new updates to Autotask ticket notes

How Zapier works

Choose a trigger

Add your action

You’re connected!

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Practical ways you can use Autotask and Webhooks by Zapier

Track new company additions in external systems.

Log updated ticket notes in external systems.

Send service call data to external systems.

Supported triggers and actions

Learn how to automate Webhooks by Zapier on the Zapier blog

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Connect Autotask to Webhooks by Zapier on the world's largest no-code automation platform

Explore Autotask + Webhooks by Zapier Integrations

Explore Autotask + Webhooks by Zapier Integrations