Autotask + Updown.io

Generate new Autotask tickets from new down alerts in Updown.io

Stay on top of your website's performance with this streamlined workflow. When your Updown.io app detects a new Down Alert, a corresponding ticket is instantly created in the Autotask app. This automation not only ensures prompt response to website downtime but also helps in effective tracking and prioritizing of issues, improving overall efficiency and productivity in managing your digital assets.

When this happens...
New Down Alert
Triggers when a check is down.
TriggerInstant
automatically do this!
Create Ticket
Creates a ticket.
ActionWrite

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Supported triggers and actions

What does this mean?

- NameRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
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- Company
- Assigned To Resource ID
Trigger
Scheduled
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New Contact
Triggers when a new contact is found.
Trigger
Instant
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- Help Text
Trigger
Instant
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New Project
Triggers when a new Project is found.
Trigger
Scheduled
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New Service Call
Triggers when a new service call is created.
Trigger
Scheduled
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- Help Text
Trigger
Instant
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- Help Text
Trigger
Instant
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Updated Contact
Triggers when a contact is updated.
Trigger
Instant
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- Company
Trigger
Scheduled
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- Project
Trigger
Scheduled
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- Company
Trigger
Scheduled
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Create Company To-Do
Creates a new Company To-Do.
Action
Write
- CompanyRequired
Action
Write
- NameRequired
- Submitter IDRequired
- Organizational Level Association ID
- reimbursement Currency Cash Advance Amount
- Reimbursement Currency ID
- The week ending date (YYYY-MM-DD)Required
- Status
- Submit
Action
Write
- CompanyRequired
Action
Write
- ProjectRequired
Action
Write
- ContactRequired
Action
Write
- QuoteRequired
Action
Write
- TicketRequired
Action
Write
- Account ID
- Account Name
Action
Search
- Company Name
- Company ID
Action
Search
- Opportunity Title
- Opportunity ID
Action
Search
- Ticket ID
- Ticket Number
- Title
- Ticket Type
- Created By
- Assigned To
- Completed By
- Company
Action
Search
- Currency IDRequired
Action
Search
- Company Name
- Company ID
Action
Search or write

- NameRequired
- EventsRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
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- NameRequired
Trigger
Instant
Try It
- NameRequired
Trigger
Instant
Try It
- Help Text
Trigger
Instant
Try It
- Help Text
Trigger
Instant
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New Invoice
Triggers when a new invoice is found.
Trigger
Scheduled
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- Company
Trigger
Scheduled
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- Opportunity
Trigger
Scheduled
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New Task
Triggers when a new Task is found.
Trigger
Scheduled
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New Time Entry
Triggers when a new time entry is found.
Trigger
Scheduled
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- Help Text
Trigger
Instant
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- Company
Trigger
Scheduled
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Updated Quote
Triggers when a quote is updated.
Trigger
Scheduled
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- Help Text
- Field
Trigger
Instant
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Create Company
Creates a company.
Action
Write
- CompanyRequired
Action
Write
Create Ticket Note
Creates a ticket note.
Action
Write
- Article CategoryRequired
Action
Write
- OpportunityRequired
Action
Write
- CompanyRequired
Action
Write
- OpportunityRequired
Action
Write
- TaskRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Contract ID
- Company Name
Action
Search
- ID
- First Name
- Last Name
- Email Address
- Company
- Country
- Fax Number
- Phone Number
Action
Search
- Quote Name
- Quote ID
Action
Search
- Country IDRequired
Action
Search
- Resource IDRequired
Action
Search

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

Learn more Help

Related categories

CRM (Customer Relationship Management)

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About Updown.io

updown.io is an online service that checks your website's status by periodically sending an HTTP request. It then notifies you by Slack, Telegram, email or SMS when your website is not responding correctly, your SSL certificate is invalid or about to expire, and more.

Learn more

Related categories

Server Monitoring

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Autotask + Updown.io

Generate new Autotask tickets from new down alerts in Updown.io

New Down Alert

Low Credits Reminder

NameRequired

SSL Invalid

NameRequired

SSL Valid

NameRequired

New Up Alert

NameRequired

New Company "To Do" Event

Company

Assigned To Resource ID

New Contact

New Ticket

Help Text

New Project

New Service Call

New or Updated Ticket Note

Help Text

Updated Company

Help Text

Updated Contact

Updated Project

Company

Updated Task

Project

Updated Time Entry

Company

Create Company To-Do

Create Ticket

CompanyRequired

Create Expense Report

NameRequired

Submitter IDRequired

Organizational Level Association ID

reimbursement Currency Cash Advance Amount

Reimbursement Currency ID

The week ending date (YYYY-MM-DD)Required

Status

Submit

Create Opportunity

CompanyRequired

Create Task

ProjectRequired

Update Contact

ContactRequired

Update Quote

QuoteRequired

Update Ticket

TicketRequired

Find Account

Account ID

Account Name

Find Company

Company Name

Company ID

Find Opportunity

Opportunity Title

Opportunity ID

Find Ticket

Ticket ID

Ticket Number

Title

Ticket Type

Created By

Assigned To

Completed By

Company

Find Currency

Currency IDRequired

Find Company

Company Name

Company ID