Autopilot Journeys + Help Scout

Autopilot Journeys + Help Scout integrations

Add new Help Scout customers to an Autopilot Journeys contact list

Easily streamline your customer engagement process with this workflow between Help Scout and Autopilot Journeys. When a new customer contacts your support team in Help Scout, this automation adds them as a contact to a specific list in Autopilot Journeys, ensuring that they receive targeted communications and nurturing for a personalized experience. Keep your team focused on providing top-notch support, while your marketing efforts stay up-to-date with minimal effort.

When this happens...
New CustomerTriggers when a new customer is added.
TriggerPolling
automatically do this!
Add Contact to ListAdds a new contact and adds them to a list.
ActionWrite

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More things you can do with Help Scout and Autopilot Journeys

Discover other triggers and actions you can use with Help Scout and Autopilot Journeys

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write

- Email
  Required
Action
Search
- Email
  Required
Action
Search

- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write
Contact Added
Triggers when a contact is newly added.
Trigger
Instant
Try It
- Contact List
  Required
Trigger
Instant
Try It
- Contact List
  Required
- Email
  Required
- First Name
- Last Name
- Salutation
- Company
- Title
- Industry
- Phone
- Mobile
- Fax
- Website
- Mailing Street
- Mailing City
- Mailing State
- Mailing Postal Code
- Mailing Country
- Lead Owner
- Lead Source
- Lead Status
- Twitter
- LinkedIn
Action
Write
- Email
  Required
Action
Write

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- Contact List
  Required
Trigger
Instant
Try It
Contact Unsubscribes
Triggers when a contact unsubscribes from Autopilot.
Trigger
Instant
Try It
- Contact List
- Email
  Required
- First Name
- Last Name
- Salutation
- Company
- Title
- Industry
- Phone
- Mobile
- Fax
- Website
- Mailing Street
- Mailing City
- Mailing State
- Mailing Postal Code
- Mailing Country
- Lead Owner
- Lead Source
- Lead Status
- Twitter
- LinkedIn
Action
Write
- Email
  Required
Action
Write

About Autopilot Journeys

Autopilot Journeys is visual marketing software for automating customer journeys, to help companies acquire and nurture leads through email, web, SMS and direct mail.

HelpHelp

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

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