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Asana + Freshservice

Create Asana tasks from new Freshservice tickets

Need your Asana team to jump on the action items for new issues on Freshservice? Setting up this Freshservice Asana integration should keep things moving: it will watch for new tickets on Freshservice, creating a task on Asana with all the necessary details for each one it detects after that.

Need your Asana team to jump on the action items for new issues on Freshservice? Setting up this Freshservice Asana integration should keep things moving: it will watch for new tickets on Freshservice, creating a task on Asana with all the necessary details for each one it detects after that.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    AsanaAsana
    Create Task (Legacy)

    Triggered when you add a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
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    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
    • SubjectRequired

    • EmailRequired

    • DescriptionRequired

    • Priority

    • CC Emails

    • Ticket StatusRequired

    Action
    Write
    • Welcome

    Action
    Write
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asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn moreHelp

Related categories

  • Project Management

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freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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