Analytic Call Tracking + Twilio Integrations

How to connect Analytic Call Tracking + Twilio

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Client Status Updated
Triggers when client status updated to suspended / reactivated
Trigger
Instant
New Incoming Call
Triggers after a call is received in ACT.
Trigger
Instant
New Incoming Call Answered
Triggers after a call is answered in ACT.
Trigger
Instant
New Contact Added
Triggers when a new contact is added.
Trigger
Instant
New Form Entry
Triggers when new form entry is received
Trigger
Scheduled

New Outgoing Call (Auto Dialer)
Triggers when an outgoing call is completed using the Auto Dialer.
Trigger
Instant
New Outgoing Call (Browser Phone)
Triggers when an outgoing call is completed using ACT's Browser Phone.
Trigger
Instant

New Outgoing Call (Mobile App)
Triggers when an outgoing call is completed using ACT's Mobile App.
Trigger
Instant

Analytic Call Tracking
Triggers when a new incoming call is received in ACT.
Instant
Trigger
Analytic Call Tracking
This will call the selected company, play a whisper, and connect them with the caller.
Scheduled
Action
Analytic Call Tracking
This will call either the selected company or the caller (depending on the option chosen), play a whisper, and connect them with the other.
Scheduled
Action
Analytic Call Tracking
Sends SMS To / From given numbers
Scheduled
Action
Twilio
Triggered when you add a new phone number.
Scheduled
Trigger
Twilio
Triggered when a call is finished on your Twilio number.
Instant
Trigger
Twilio
Triggered when a new recording is available on your account.
Scheduled
Trigger
Twilio
Triggered when an SMS is sent to your Twilio number.
Scheduled
Trigger
Twilio
Triggered when a new transcription is available on your account.
Scheduled
Trigger
Twilio
Call a number or numbers and say a message.
Scheduled
Action
Twilio
Send a SMS to a number or numbers.
Scheduled
Action

Step 1: Authenticate Analytic Call Tracking and Twilio.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.