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- New Incoming CallTriggers after a call is received in ACT.Trigger
- New Incoming Call AnsweredTriggers after a call is answered in ACT.Trigger
- New Contact AddedTriggers when a new contact is added.Trigger
- New Outgoing Call (Auto Dialer)Triggers when an outgoing call is completed using the Auto Dialer.Trigger
- New Outgoing Call (Browser Phone)Triggers when an outgoing call is completed using ACT's Browser Phone.Trigger
- New Outgoing Call (Mobile App)Triggers when an outgoing call is completed using ACT's Mobile App.Trigger
- Start of New Incoming CallTriggers when a new incoming call is received in ACT.Trigger
- Make a CallThis will call the selected company, play a whisper, and connect them with the caller.Action
- Analytic Call Tracking
This will call either the selected company or the caller (depending on the option chosen), play a whisper, and connect them with the other.