Send channel messages in Slack for new tickets created in Aidbase
Stay on top of your support team's efforts with this efficient workflow. When a new ticket is created in Aidbase, it will shoot a message in your selected Slack channel. That way, your team instantly knows when there's a new task at hand, enhancing communication and response times drastically, ensuring no ticket goes unnoticed or unattended.
Stay on top of your support team's efforts with this efficient workflow. When a new ticket is created in Aidbase, it will shoot a message in your selected Slack channel. That way, your team instantly knows when there's a new task at hand, enhancing communication and response times drastically, ensuring no ticket goes unnoticed or unattended.
- When this happens...Ticket Created
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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