Connect SkipCalls and AI by Zapier to power AI-driven automation

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Appointment Booked" from SkipCalls.

Add your action

An action happens after the trigger—such as "Extract Content From URL" in AI by Zapier.

You’re connected!

Zapier seamlessly connects SkipCalls and AI by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Appointment Booked
Triggers when the AI agent successfully books an appointment on your calendar during a call. Includes guest info, time slot, calendar provider, and source call details — perfect for pushing bookings into CRMs or sending confirmation emails.
Trigger
Instant
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Outbound Call Failed
Triggers when an outbound call fails — no answer, busy, network error, rejected, or cancelled. Use to trigger retry logic or alert flows.
Trigger
Instant
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SMS Delivery Failed
Triggers when an outbound SMS fails to deliver (carrier error, invalid number, blocked recipient, etc.). Use to alert on deliverability issues.
Trigger
Instant
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Outbound SMS Sent
Triggers when an SMS is successfully sent from one of your SkipCalls numbers — whether the agent generated it automatically or it was sent manually.
Trigger
Instant
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- SMS Conversation ID
  Required
- Message
  Required
Action
Write

- Customer Phone Number
- Conversation Status
Action
Search
- URL to Extract Content From
  Required
Action
Write

- URLs to Search Across
  Required
- What to Search For
  Required
- Number of Results
Action
Write

Outbound Call Completed
Triggers when an AI-powered outbound call finishes. Delivered in real time via webhook. Includes summary, collected data, evaluation results, and recommended next action.
Trigger
Instant
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Incoming Call Completed
Triggers when your AI receptionist finishes handling an inbound call. Delivered in real time. Includes caller info, transcript summary, and any data the agent collected.
Trigger
Instant
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New SMS Received
Triggers when an inbound SMS arrives at one of your SkipCalls numbers. Delivered in real time via webhook.
Trigger
Instant
Try It
- AI Agent
- Phone Number
  Required
- Call Goal
  Required
- Time to Call
- Additional Context
- Max Call Duration (minutes)
- Share User Profile with Agent
- Timezone
Action
Write
- Caller Phone Number
- Call Status
Action
Search
- Call Status
- Phone Number
Action
Search
- Provider
  Required
- Authentication
  Required
- Model
  Required
- Prompt
  Required
- Input fields
- Knowledge Sources
- Output fields
- Return as an array of objects?
- Zap_id
- Zap_step_id
- Zap_run_id
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SkipCalls and AI by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate AI by Zapier on the Zapier blog

Make work flow with AI

Level up your SkipCalls to AI by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SkipCalls

SkipCalls is a AI-powered phone system that handles calls and texts automatically with AI agents.

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Related categories

Phone & SMS

About AI by Zapier

Smart task and text handling powered by a flexible AI. Create text prompts to perform standard tasks like extracting lead (or other) data or answer discrete questions like "where should this message be routed?". Or, create your own!

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