InsertChat + Microsoft Office 365
InsertChat + Microsoft Office 365
InsertChat + Microsoft Office 365 integrations
Send Microsoft Office 365 emails for new InsertChat tickets
InsertChat captures useful visitor context that should not stay buried in the chat inbox. This Zapier template sends Microsoft Office 365 emails for new InsertChat tickets automatically so the next team can review, route, and act on it in the system they already use.
- When this happens...
New TicketTriggers when an InsertChat ticket is created.TriggerPolling - automatically do this!
Send EmailSend an email from your Office 365 account.ActionWrite
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More things you can do with InsertChat and Microsoft Office 365
Discover other triggers and actions you can use with InsertChat and Microsoft Office 365
Updated AgentTriggers when an InsertChat agent is updated.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AgentRequired
- File URLRequired
- FilenameRequired
- Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LabelRequired
- PurposeRequired
- System PromptRequired
- Model
- Website
- Auto Setup Website
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Message UID
- User Message
- AI MessageRequired
- SentimentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- SubjectRequired
- DescriptionRequired
- StatusRequired
- PriorityRequired
- SourceRequired
- Requester Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- LabelRequired
- VoiceRequired
- Purpose
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
- Agent
- Model
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- Subject
- Description
- Status
- Priority
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- AgentRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New Flagged EmailTriggers when a new email is flagged.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Email IDRequired
- CategoriesRequired
- Mark as Read
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Destination FolderRequired
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- First NameRequired
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body Format
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact to DeleteRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EventRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- Email IDRequired
- To Email(s)Required
- Comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email IDRequired
- Destination FolderRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email IDRequired
- Comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachments
- Action for Files Larger Than 150MB
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EventRequired
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Calendar
- Search TermRequired
- Start Date & Time
- End Date & Time
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search_info
- Search valueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Shared Mailbox
- Email IDRequired
- Attachment IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Contact Folder
- First NameRequired
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- New Agent
Triggers when an InsertChat agent is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan - AgentRequired
- TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Input TextRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
- Agent
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Shared Inbox
- Parent FolderRequired
- Child Folder
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- EventRequired
- Merge with existing attendees?
- AttendeesRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Distribution ListRequired
- User EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Calendar
- SubjectRequired
- Start Date & TimeRequired
- End Date & TimeRequired
- All Day Event?
- Description
- Show me as Free or Busy
- Attendees
- Categories
- Location
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachment
- Action for Files Larger Than 150MB
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Folder NameRequired
- Parent Folder
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- Flag ActionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- Mark asRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Categories to RemoveRequired
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- Draft Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- ImportanceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- ContactRequired
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- First Name
- Last Name
- Email
ActionThis is an event a Zap performs.SearchFind existing data in your app- Folder_info
- FolderRequired
- Search terms
- From address
- Start date
- End date
ActionThis is an event a Zap performs.SearchFind existing data in your app- Calendar
- Start date and timeRequired
- End date and timeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
Related categories
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer!
Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
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