What ScheduleOnce Triggers and Actions are Supported?#

Supported Triggers#

  • Completed Booking - Triggers when a booking is completed. Specifically, when the time window of the booking has passed.
  • Rescheduled Booking - Triggers when a booking is rescheduled.
  • Scheduled Booking - Triggers when a new booking is scheduled.
  • Canceled Booking - Triggers when a booking is canceled.
  • Booking Lifecycle Event - Triggers when a booking status is changed to one of the following: Scheduled, Rescheduled, Canceled, Completed, or No-show.
  • No-Show Booking - Triggers when the status of a booking is changed to No-show.
  • Canceled Booking (Rescheduled) - Triggers when a booking is canceled and replaced by a rescheduled booking.

Supported Actions#

  • None yet!

How to Get Started with ScheduleOnce on Zapier#

To get started with ScheduleOnce, first click to connect a new ScheduleOnce account to use with your Zap.

connect to ScheduleOnce

Next, you will be asked for your ScheduleOnce API Key and Login ID.

enter ScheduleOnce login ID and key

To find your API Key, you'll first need to log into your ScheduleOnce account and head to your Zapier Integration section (under the Integration tab).

find key

The following screen should appear:

Zapier Integration section

Click Generate Key which will generate the unique API key for you to use in Zapier. After clicking this button, the following screen should appear. Click Connect

Click Connect. The following pop-up should appear:

pop up

Click the Copy button next to the API Key text field (bullet no. 3). This will copy the generated API Key to your clipboard.

Return to the previously opened Zapier window and paste it into the API Key field. Repeat these steps for the ScheduleOnce login ID field.

Click the "Yes, continue" button. Assuming the connection is successful, this window will close, and the new ScheduleOnce account will be connected.

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Popular Things To Do With ScheduleOnce#

Common Problems with ScheduleOnce on Zapier#

Does the app need any special plan pricing?#

ScheduleOnce users can use our Zapier integration on plans starting from $9/user/month. We offer a 14-day free trial that allows users to test out all ScheduleOnce features, including the Zapier integration.

My zap is not triggering#

If this happens, log in to your ScheduleOnce account and go to Integration-->Zapier Integration and ensure the connector is currently active. Please click the connect button in ScheduleOnce to get an API key and then reconnect your account to Zapier.

New scheduled bookings are not triggering my Zap#

If you're using Booking with approval mode in ScheduleOnce, you'll need to approve the meetings in ScheduleOnce before the trigger is fired. You can switch to Automatic booking, which will automatically confirm the booking and trigger Zapier in one step. You can find more information about this booking mode in the following article: http://help.scheduleonce.com/customer/portal/articles/216139-automatic-booking

Booking Completed trigger isn't triggering#

Booking Completed means that the time for the appointment has passed. You can either use another trigger in ScheduleOnce that matches your intention, e.g. Scheduled Booking, or set the appointment time to be in the near future and re-test.

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