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Twilio + Zoho Desk

Send sms notifications for new Zoho Desk tickets via Twilio

Stay on top of your customer support with this seamless workflow between Zoho Desk and Twilio. Whenever a new ticket is created in Zoho Desk, a text message will be sent via Twilio to keep your team informed and ensure timely response. Improve your support team's efficiency and communication while keeping customers satisfied.

Stay on top of your customer support with this seamless workflow between Zoho Desk and Twilio. Whenever a new ticket is created in Zoho Desk, a text message will be sent via Twilio to keep your team informed and ensure timely response. Improve your support team's efficiency and communication while keeping customers satisfied.

  1. When this happens...
    Zoho DeskZoho Desk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    TwilioTwilio
    Send SMS

    Send a SMS to a number or numbers.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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About Twilio

An easy tool for developers to send and receive SMS and voice calls.
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  • Phone & SMS

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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