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Twilio
Twilio
1. Choose trigger event
ChatGPT (OpenAI)
ChatGPT (OpenAI)
2. Choose action
1. Select the event
Setup
Test
Twilio
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Phone Number" from Twilio.
Add your action
An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).
You’re connected!
Zapier seamlessly connects Twilio and ChatGPT (OpenAI), automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Message
Image
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Info_1
Max Tokens
Model
Required
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Copy
Moderation Model
Required
Text to be classified
Images to Moderate
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Model
Required
User Message
Required
Instructions
Info_2
Use Prompt Template
Images
File_clarification
Files
Max Tokens
Tool Choice
Parallel Tool Calls
Max Tool Calls
Tools
Response Format
Advanced_warning
Memory Key
Prompt Cache Key
Safety Identifier
Metadata
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Image
Required
Mask
Prompt
Required
Model
End user ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
Duration (seconds)
Resolution
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Prompt
Required
Temperature
Maximum Length
Stop Sequences
Top P
Frequency Penalty
Presence Penalty
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Text
Required
Voice
Required
Response_format
Speed
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Recipient Name
Required
Recipient Email
Required
From Name
Required
Email Prompt
Required
Tone
Required
Body Type
Required
Info_3
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Response ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Documents
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use Twilio and ChatGPT (OpenAI) with AI agents and code
Beyond Zap workflows. Call Twilio and ChatGPT (OpenAI) actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Twilio and ChatGPT (OpenAI) actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Call Phone
Analyze Images
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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The average user takes less than 6 minutes to set up a Zap
Connect Twilio and ChatGPT (OpenAI) to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Twilio on the Zapier blog
Learn how to automate ChatGPT (OpenAI) on the Zapier blog
Make work flow with AI
Level up your Twilio to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Twilio + ChatGPT (OpenAI) integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Twilio and ChatGPT (OpenAI)
How do I start integrating Twilio with ChatGPT?
To begin integrating Twilio with ChatGPT, connect your Twilio account through our integration platform. Once connected, you'll set up triggers such as a new SMS received in Twilio to prompt actions like generating responses from ChatGPT.
Can I automate replies using ChatGPT for incoming messages in Twilio?
Yes, by setting up a trigger for new incoming messages in Twilio and configuring an action where ChatGPT generates an automatic reply, you can automate responses seamlessly.
What types of triggers are available when integrating Twilio with ChatGPT?
Available triggers include receiving a new SMS or voice message in your Twilio account. You can use these triggers to initiate various actions, such as generating a reply or analyzing the content using ChatGPT.
How can I ensure my generated responses are sent back via Twilio?
After setting the trigger for receiving messages, add an action that uses Twilio's API to send messages. Ensure you've configured it so that once ChatGPT generates a response, it automatically sends via your chosen communication channel.
Is there support for handling multiple languages in responses generated by ChatGPT through this integration?
Yes, our integration supports generating and sending responses in multiple languages as dictated by the input message content and configuration settings within ChatGPT.
Are there any limitations on message length when using this integration?
Message length limitations may depend on both the character limits of SMS through Twilio and processing capabilities of the language model. It's essential to check both platforms' specifications when setting up your workflows.
Can I incorporate user feedback into improving future automated responses with ChatGPT?
You can set triggers based on user feedback received via SMS to adjust your responses. By tracking feedback as input data, you can use follow-up actions to refine and improve response accuracy over time.
About Twilio
An easy tool for developers to send and receive SMS and voice calls.