Sinch Engage SMS + Zoho CRM

Sinch Engage SMS + Zoho CRM integrations

New/updated entries in Zoho sends Sinch Engage SMS notification

When a module entry is created or updated, send a notification via SMS. The module entry in Zoho CRM can be used send relevant documents when a deal is created, record purchase orders as expenses, or when new tasks are added.

When this happens...
New/Updated Module EntryTriggers instantaneously when any entry is created or updated in the specified module.
TriggerInstant
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More things you can do with Zoho CRM and Sinch Engage SMS

Discover other triggers and actions you can use with Zoho CRM and Sinch Engage SMS

New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
Try It
- Module
  Required
- Entry ID
  Required
- File name
- Attchment File
  Required
Action
Write

- Lead
  Required
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- Module
  Required
- Layout
  Required
- Entry ID
  Required
- Trigger
Action
Write

- Module
  Required
- Layout
  Required
- Trigger
- duplicate check fields
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
- Layout
  Required
- Trigger
Action
Search or write
RCS Read Receipt
Triggers when an RCS delivered by Sinch Engage has been read.
Trigger
Instant
Try It
- Group
  Required
- Contact IDs
  Required
Action
Write
- Contact ID
- Phone Number
Action
Write
- Content
  Required
- Character Limit
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- Phone Number
  Required
- Country Code
  Required
Action
Write
- Contact ID
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write

New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
- Entry ID
  Required
- Tags
  Required
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
Action
Write
- Module
  Required
- Entry ID
  Required
- Related Module
  Required
- Related Entry ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
Message Delivered
Triggers when a new SMS or RCS is delivered by Sinch Engage.
Trigger
Instant
Try It
New Inbound Message
Triggers when a new inbound SMS, MMS or RCS received in your Sinch Engage account.
Trigger
Instant
Try It
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
  Required
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
- Phone Number
  Required
Action
Write
- Content
  Required
- Media URL
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- Group
  Required
- Contact ID
  Required
Action
Write

About Sinch Engage SMS

Sinch Engage SMS is a trusted SMS platform (formerly MessageMedia) for automating customer conversations with simple workflows, analytics, and 24/7 support.

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Related categories

Phone & SMS

About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

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Zoho

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