Sinch Engage SMS + Zoho CRM

Send sms via Sinch Engage SMS for new leads in Zoho CRM

When a new potential client is added in your Zoho CRM system, it can be crucial to engage with them quickly. With this workflow, as soon as a new lead emerges in Zoho CRM, an SMS will be dispatched immediately via Sinch Engage SMS, enabling you to connect with potential clients swiftly, improving conversions and fostering customer relations. It is a smart choice for making instant, seamless communications a standard part of your engagement process.

When this happens...
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
TriggerPolling
automatically do this!
Send SMS
Send SMS with Sinch Engage
ActionWrite

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Supported triggers and actions

New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
- ModuleRequired
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
Try It
- ModuleRequired
- Entry IDRequired
- File name
- Attchment FileRequired
Action
Write

- LeadRequired
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- ModuleRequired
- LayoutRequired
- Entry IDRequired
- Trigger
Action
Write

- ModuleRequired
- LayoutRequired
- Trigger
- duplicate check fields
Action
Write
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
Action
Search
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
- LayoutRequired
- Trigger
Action
Search or write
RCS Read Receipt
Trigger any action when an RCS delivered by Sinch Engage has been read
Trigger
Instant
Try It
- GroupRequired
- Contact IDsRequired
Action
Write
- Contact IDRequired
Action
Write
- ContentRequired
- Character LimitRequired
- Phone NumberRequired
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- Phone NumberRequired
- Country CodeRequired
Action
Write
- Contact IDRequired
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone numberRequired
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write

New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- ModuleRequired
Trigger
Instant
Try It
- ModuleRequired
Trigger
Instant
Try It
- ModuleRequired
- Entry IDRequired
- TagsRequired
Action
Write
- ModuleRequired
- LayoutRequired
- Trigger
Action
Write
- ModuleRequired
- Entry IDRequired
- Related ModuleRequired
- Related Entry IDRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ModuleRequired
- Field nameRequired
- ValueRequired
- Optional Copy
- Field name 2
- Value 2
Action
Search
Message Delivered
Trigger any action when a new SMS or RCS is delivered by Sinch Engage
Trigger
Instant
Try It
New Inbound Message
Trigger any action when a new inbound SMS, MMS or RCS received in your Sinch Engage account
Trigger
Instant
Try It
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone numberRequired
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
- Phone NumberRequired
Action
Write
- ContentRequired
- Media URLRequired
- Phone NumberRequired
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- GroupRequired
- Contact IDRequired
Action
Write

About Sinch Engage SMS

Sinch Engage SMS is a trusted SMS platform (formerly MessageMedia) for automating customer conversations with simple workflows, analytics, and 24/7 support.

Learn more