Create Zendesk tickets for new incoming SimpleTexting messages
Effortlessly manage customer inquiries by instantly creating support tickets in Zendesk when you receive new messages in SimpleTexting. This automation saves time, allowing your support team to quickly respond to customer concerns, improving overall customer satisfaction. Stay organized and streamline your workflow by connecting SimpleTexting and Zendesk with this efficient solution.
Effortlessly manage customer inquiries by instantly creating support tickets in Zendesk when you receive new messages in SimpleTexting. This automation saves time, allowing your support team to quickly respond to customer concerns, improving overall customer satisfaction. Stay organized and streamline your workflow by connecting SimpleTexting and Zendesk with this efficient solution.
- When this happens...New Incoming Message
Triggers when an incoming message is handled.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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