Shopper Approved + Zendesk + Formatter by Zapier
Create Zendesk tickets for new Shopper Approved product reviews
Turn new comments about your company’s products into actionable Zendesk tickets. This integration creates tickets whenever a new product review is received in Shopper Approved, allowing you to easily track both negative and positive feedback.
Turn new comments about your company’s products into actionable Zendesk tickets. This integration creates tickets whenever a new product review is received in Shopper Approved, allowing you to easily track both negative and positive feedback.
- When this happens...Received Product Review
Triggers when a new Product Review is received.
- automatically do this...Date / Time
Work with dates and times to change formatting or add/subtract time (with line-item support).
- then do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Shopper Approved
Shopper Approved collects, manages, and displays ratings and reviews across the web to help improve and expand your brand's reputation and credibility.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About Formatter by Zapier
Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.