Create Zendesk tickets from new Shopper Approved seller ratings
Build a better relationship with your customers by responding to them promptly when they give feedback on your business. This integration turns new Seller Ratings into tickets on Zendesk automatically, reminding you to personally thank a customer or address their concerns in a timely manner.
Build a better relationship with your customers by responding to them promptly when they give feedback on your business. This integration turns new Seller Ratings into tickets on Zendesk automatically, reminding you to personally thank a customer or address their concerns in a timely manner.
- When this happens...Received Seller Rating
Triggers when a new Seller Rating is received.
- automatically do this...Date / Time
Work with dates and times to change formatting or add/subtract time (with line-item support).
- then do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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