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Shopper Approved + Zendesk + Formatter by Zapier

Create Zendesk tickets from new Shopper Approved seller ratings

Build a better relationship with your customers by responding to them promptly when they give feedback on your business. This integration turns new Seller Ratings into tickets on Zendesk automatically, reminding you to personally thank a customer or address their concerns in a timely manner.

Build a better relationship with your customers by responding to them promptly when they give feedback on your business. This integration turns new Seller Ratings into tickets on Zendesk automatically, reminding you to personally thank a customer or address their concerns in a timely manner.

  1. When this happens...
    Shopper ApprovedShopper Approved
    Received Seller Rating

    Triggers when a new Seller Rating is received.

    TriggerScheduled
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Date / Time

    Work with dates and times to change formatting or add/subtract time (with line-item support).

    ActionWrite
  3. then do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TransformRequired

    Action
    Write
    • TransformRequired

    Action
    Write
shopper-approved logo
shopper-approved logo

About Shopper Approved

Shopper Approved collects, manages, and displays ratings and reviews across the web to help improve and expand your brand's reputation and credibility.

Related categories

  • Reviews
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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formatter logo
formatter logo

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

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