RSS by Zapier + Zendesk
Create tickets in Zendesk for new items in RSS by Zapier feed
Stay on top of your customer service requests with this workflow. When a new item pops up in your RSS feed, a support ticket will be created in Zendesk right away. Keep your team updated and ensure customer issues are handled promptly to maintain smooth operations and high customer satisfaction.
Stay on top of your customer service requests with this workflow. When a new item pops up in your RSS feed, a support ticket will be created in Zendesk right away. Keep your team updated and ensure customer issues are handled promptly to maintain smooth operations and high customer satisfaction.
- When this happens...New Item in Feed
Triggers on new RSS feed items.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About RSS by Zapier
RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
