Integrate RSS by Zapier with Zendesk to automate your work
How Zapier works
Zapier makes it easy to integrate RSS by Zapier with Zendesk - no code necessary. See how you can get setup in minutes.
Select a trigger from RSS by Zapier
Setup an action from Zendesk
That’s it! You just connected RSS by Zapier to Zendesk
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Quickly connect RSS by Zapier to Zendesk with a Zapier template.
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Frequently Asked Questions about RSS by Zapier + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with RSS by Zapier and Zendesk
How do I set up an RSS trigger in Zapier for Zendesk integration?
To set up an RSS trigger, choose 'RSS by Zapier' as your trigger app and select 'New Item in Feed.' You'll need to provide the feed URL. Once your trigger is set, you can proceed to use Zendesk as an action app to create tickets or users based on new feed items.
Can I customize which RSS feed items create Zendesk tickets?
Yes, you can. After selecting the 'New Item in Feed' trigger from RSS by Zapier, you have the option to add filters. This allows you to specify conditions that must be met for a ticket to be created in Zendesk.
What kind of actions can be performed in Zendesk using this integration?
With our integration, you can perform actions like creating new tickets, updating existing ones, or creating users in Zendesk each time a new item appears in your RSS feed.
Is it possible to update an existing ticket in Zendesk using an RSS feed item?
Indeed, it is possible. You can configure the action event within the Zap to 'Update Ticket' after capturing a new or updated item from your RSS feed.
Do I need any coding skills to integrate RSS by Zapier with Zendesk?
No coding skills are necessary. Our platform provides an intuitive interface where you can simply follow step-by-step instructions to integrate and automate tasks between RSS feeds and Zendesk.
Can I access historical data from my RSS feed when setting up the Zapier integration with Zendesk?
When setting up a new Zap, only items that appear after the setup will trigger actions. Historical data won't be processed through new Zaps. You'll start receiving triggers only from future items in your chosen RSS feed.
How often does Zapier check for new RSS feed items for triggering Zendesk actions?
For polling triggers like those used with RSS feeds, we check every 15 minutes on paid plans and every 2 hours on free plans.
Connect RSS by Zapier and Zendesk to integrate crucial parts of your business
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Connect RSS by Zapier and Zendesk to unlock the power of automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
