RepairShopr + Simplesat + Filter by Zapier

Create RepairShopr tickets when new neutral or negative feedback is received in Simplesat

This Zapier template will create a ticket in RepairShopr whenever neutral or negative feedback is received in Simplesat. You can customize the content of the ticket based on what is included in the feedback and your needs.

When this happens...
New FeedbackTriggers when new feedback is received.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
Create TicketCreates a Ticket in your RepairShopr account.
ActionWrite

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New Feedback
Triggers when new feedback is received.
Trigger
Instant
Try It
- Survey API endpoint
  Required
- Customer name
- Customer email
  Required
- Customer company
- Team member ID
- Team member name
- Team member email
- Ticket ID
- Ticket subject
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
New Customer
Triggers when you create a customer.
Trigger
Instant
Try It

New Payment
Triggers when a payment is made.
Trigger
Instant
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Ticket Resolved
Triggers when a Ticket is marked "Resolved".
Trigger
Instant
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- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- Address Line 2
- City
- State/County
- Zip/Postal Code
- Custom Fields
Action
Write
- Customer Phone or Email
  Required
- Ticket Subject
  Required
- Issue Type
  Required
- Ticket Status
- Ticket Initial Issue
- Ticket Initial Issue Subject
- Location ID
Action
Write
- Ticket Number
  Required
- Ticket Status
- Ticket Subject
- Issue Type
- Location ID
- Custom Fields
Action
Write
- Query
Action
Search

- external_id
- Name
- Email
  Required
- Company
- Custom attributes
- Tags
Action
Write
- external_id
- Name
- Email
  Required
- Custom attributes
Action
Write
- Id
  Required
Action
Search
- Only continue if...
  Required
Action
Filter
New Invoice
Triggers when a new invoice is created.
Trigger
Instant
Try It
New Ticket
Triggers when a Ticket is created.
Trigger
Instant
Try It
Ticket Status Changed
Triggers when a Ticket status is changed.
Trigger
Instant
Try It
- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- City
- State/County
- Zip/Postal Code
- Ticket Subject
- Ticket Description
- Ticket Issue Type
- Location ID
- Custom Fields
Action
Write
- Phone Number
  Required
Action
Write
- Query
Action
Search

About RepairShopr

RepairShopr is a platform to manage a service or repair business with job tracking (ticketing) and an emphasis on great communication.

HelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Learn moreLearn moreHelpHelp

Related categories

Developer Tools

Zapier

Related Zap Templates

Update RepairShopr tickets from new Simplesat feedback

Related Zap Templates

Update RepairShopr tickets from new Simplesat feedback