OneDesk + Salesforce

Create Salesforce cases from new OneDesk items

Do you want to keep your salespeople connected to what is going on in the rest of the organization? This integration makes it a lot easier. With this zap enabled, whenever a new item is created in your OneDesk account it automatically creates a new case in your Salesforce account. Salespeople are kept in the loop without having to log out of their familiar SFDC environment.

Do you want to keep your salespeople connected to what is going on in the rest of the organization? This integration makes it a lot easier. With this zap enabled, whenever a new item is created in your OneDesk account it automatically creates a new case in your Salesforce account. Salespeople are kept in the loop without having to log out of their familiar SFDC environment.

  1. When this happens...
    OneDeskOneDesk
    New Task/Ticket

    Triggers when a new task/ticket is created.

    TriggerPolling
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object.

    ActionWrite
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Supported triggers and actions

    • Comment Posted OnRequired

    • Public or Internal messageRequired

    Trigger
    Polling
    Try It
    • Billable

    Trigger
    Polling
    Try It
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About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

  • Project Management
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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
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Related categories

  • CRM (Customer Relationship Management)

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