OneDesk + Salesforce
New case in Salesforce creates new work item in OneDesk
If you have salespeople or support agents working in Salesforce, they will need to share their cases with the engineering and product management teams. This integration makes it simple. Whenever a new case is created in your Salesforce account, automatically create an Item in your OneDesk account.
If you have salespeople or support agents working in Salesforce, they will need to share their cases with the engineering and product management teams. This integration makes it simple. Whenever a new case is created in your Salesforce account, automatically create an Item in your OneDesk account.
- When this happens...New Record
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
- automatically do this!Create Item
Creates an item.
- Free forever for core features
- 14 day trial for premium features & apps
About OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
Related categories
About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
