OneDesk
When this happens...
SalesforceNew Case
Then do this...
OneDeskCreate Item

If you have salespeople or support agents working in Salesforce, they will need to share their cases with the engineering and product management teams. This integration makes it simple. Whenever a new case is created in your Salesforce account, automatically create an Item in your OneDesk account.

How this Salesforce to OneDesk integration works:

  1. Someone creates a new case in your Salesforce account.
  2. Zapier creates a new Item in OneDesk.

Apps involved:

  • Salesforce
  • OneDesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect OneDesk + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Container

Triggers when a new container is created.

Create Container

Creates a container.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New Lead

Triggers when a new lead is created.

Create Lead

Create a new lead.

New Custom Object

Triggers when a new custom object (of the type you choose) is created.

Add a Lead to a Campaign

Add a lead to a campaign.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Salesforce is a leading enterprise customer relationship manager (CRM) application.

See Salesforce Integrations