Microsoft Teams + Vicodo

Microsoft Teams + Vicodo integrations

Relay Microsoft Teams notifications for new messages from Vicodo clients

This Zap helps you to keep your team up to date with your Vicodo clients. Once it's active, this Zap will automatically post a custom notification in Microsoft Teams when a Vicodo customer sends a new message.

When this happens...
New Message From ClientTriggers when a client sends a new message in the case chat.
TriggerInstant
automatically do this!
Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Vicodo and Microsoft Teams

Discover other triggers and actions you can use with Vicodo and Microsoft Teams

Case Completed
Triggers when a case has been completed.
Trigger
Instant
Try It
Case Deleted
Triggers when a case has been deleted.
Trigger
Instant
Try It
Client Cancelled Appointment
Triggers when a client cancels an appointment.
Trigger
Instant
Try It
Operator Cancelled Appointment
Triggers when an operator cancels an appointment.
Trigger
Instant
Try It
- Case name
  Required
- Appointment date
- Customer email
- Send invitation via Email
- Customer Phone
- Send invitation via SMS
- Internal reference
- Notes
- Password protection
- Assigned operators
- Customer language
Action
Write

- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It

- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

New Case Created
Triggers when a new case is created.
Trigger
Instant
Try It
Case Reopened
Triggers when a case has been reopened.
Trigger
Instant
Try It
New Message From Client
Triggers when a client sends a new message in the case chat.
Trigger
Instant
Try It
New Message From Operator
Triggers when an operator sends a new message in the case chat.
Trigger
Instant
Try It
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn moreLearn moreHelpHelp

Related categories

Microsoft

Team Chat

Similar apps

Slack

Team Chat

Chatwork

Team Chat

Rocket.Chat

Team Chat

About Vicodo

Vicodo is a customer assistance platform that combines video & live chat with the features of a CRM system.

HelpHelp

Related categories

Communication

Related Zap Templates

Send Microsoft Teams channel messages for new Vicodo cases

Related Zap Templates

Send Microsoft Teams channel messages for new Vicodo cases