Microsoft Teams + Twilio

Send Microsoft Teams channel messages for new Twilio calls

Stay informed of incoming calls with this handy Twilio and Microsoft Teams integration. When a new call occurs in Twilio, a channel message will be sent in Microsoft Teams, making it easy for your team to track and respond to customer calls efficiently. Keep your team's communication streamlined and never miss an important call again with this simple automation.

Stay informed of incoming calls with this handy Twilio and Microsoft Teams integration. When a new call occurs in Twilio, a channel message will be sent in Microsoft Teams, making it easy for your team to track and respond to customer calls efficiently. Keep your team's communication streamlined and never miss an important call again with this simple automation.

  1. When this happens...
    TwilioTwilio
    New Call

    Triggers when a call is finished on your Twilio number.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn moreHelp

Related categories

  • Microsoft
  • Team Chat

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twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn moreHelp

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  • Phone & SMS

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