Microsoft Teams + Request Tracker (RT)
Post a Microsoft Teams notification when there is a reply to a Request Tracker ticket
When someone replies (corresponds) on a ticket in Request Tracker, post a notification to the selected channel in Microsoft Teams.
When someone replies (corresponds) on a ticket in Request Tracker, post a notification to the selected channel in Microsoft Teams.
- When this happens...Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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About Request Tracker (RT)
Request Tracker (RT) is an open-source, enterprise-grade ticketing system.