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Zapier makes it easy to integrate Mailchimp with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.
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Mailchimp
Mailchimp
1. Choose trigger event
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM
2. Choose action
1. Select the event
Setup
Test
Mailchimp
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Campaign" from Mailchimp.
Add your action
An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.
You’re connected!
Zapier seamlessly connects Mailchimp and Microsoft Dynamics 365 CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Custom Entity
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Custom Entity Action
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Invoice
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Opportunity
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Api_docs_info
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Info_field_enable
Company Name
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Action
This is an event a Zap performs.
Search
Find existing data in your app
Campaign_name
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Company Name
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Info
Info_field_enable
Contact ID
Match if any of the fields match (otherwise only match if all the fields match)
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Mailchimp and Microsoft Dynamics 365 CRM with AI agents and code
Beyond Zap workflows. Call Mailchimp and Microsoft Dynamics 365 CRM actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Mailchimp and Microsoft Dynamics 365 CRM actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Archive Subscriber
Create Account
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Practical ways you can use Mailchimp and Microsoft Dynamics 365 CRM
Sync Mailchimp unsubscriptions in Microsoft Dynamics contacts.
For business owners managing multiple tools, consistent customer data is key. When a subscriber unsubscribes from a Mailchimp audience, Zapier updates the corresponding contact record in Microsoft Dynamics 365 CRM. This automation ensures your contact list stays accurate and segmentation effective, reducing bounce rates and maintaining reputation.
Add Mailchimp subscribers as leads in Microsoft Dynamics.
Zapier helps marketers quickly make connections between email campaigns and CRM tools. When a new subscriber joins a Mailchimp audience, Zapier automatically creates the subscriber as a lead in Microsoft Dynamics 365 CRM. This saves time and improves lead tracking, helping generate higher conversion rates by ensuring no new lead goes unnoticed.
Learn how to automate Mailchimp on the Zapier blog
Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog
Make work flow with AI
Level up your Mailchimp to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Mailchimp + Microsoft Dynamics 365 CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Mailchimp and Microsoft Dynamics 365 CRM
How can I integrate Mailchimp with Microsoft Dynamics 365 CRM?
We offer integration services that connect Mailchimp with Microsoft Dynamics 365 CRM through triggers and actions. This allows you to automate tasks, such as syncing new subscriber information directly from Mailchimp into your CRM, ensuring that your contacts are always up to date.
What triggers can I use with the Mailchimp and Dynamics 365 integration?
Some of the key triggers include a new subscriber in Mailchimp, a new campaign sent in Mailchimp, or a new contact added in Dynamics 365. These triggers can initiate actions like adding or updating contacts, assigning tags, or creating CRM activities.
What kind of actions are available when integrating Mailchimp with Dynamics 365?
You can set up actions such as adding or updating a subscriber in Mailchimp whenever there's a new lead in Dynamics 365, sending emails through Mailchimp when particular conditions are met in the CRM, and tracking email engagement metrics back into Dynamics.
Can I customize the integration between Mailchimp and Microsoft Dynamics 365 based on my needs?
Yes, we allow for extensive customization. You can define custom triggers and actions based on specific events within both systems so that the integration works precisely how you need it for your business processes.
Do I need any coding skills to integrate Mailchimp with Microsoft Dynamics 365?
No coding skills are required. Our platform provides an intuitive interface where you can set up the integration using predefined templates for common use cases or customize them to fit your needs.
How do I handle duplicate contacts between Mailchimp and Dynamics 365 during integration?
We provide options within our integration setup to manage duplicate contacts effectively. You can choose to update existing entries rather than creating duplicates by using unique identifiers like email addresses as matching criteria.
Is it possible to trigger workflows in Dynamics 365 based on activities in Mailchimp?
Yes, it's possible. For instance, you can trigger workflows when there is a new subscriber activity or campaign event in Mailchimp which can automate follow-up tasks or update lead statuses within Dynamics 365 accordingly.
About Mailchimp
Mailchimp is an email and marketing automation platform built for growing businesses. Turn email and SMS into revenue.
