Jira Software Server + Serviceaide

Jira Software Server + Serviceaide integrations

Create Serviceaide Problem tickets from new JIRA Issues

Do you have issues in JIRA that you would like to send to your Serviceaide Intelligent Service Management? Zapier can help connect JIRA to Serviceaide Intelligent Service Management and automatically create new problem type tickets for you in Serviceaide from any JIRA issue you'd like.

When this happens...
New IssueTriggers when you add an issue to a project of your selection.
TriggerPolling
automatically do this!
Create Problem TicketCreate a new Problem Ticket.
ActionWrite

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More things you can do with Jira Software Server and Serviceaide

Discover other triggers and actions you can use with Jira Software Server and Serviceaide

- Project
  Required
Trigger
Polling
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New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
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New Project
Triggers when a project is added.
Trigger
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- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

New User
Triggers when a new user is created.
Trigger
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New Worklog
Triggers when a new worklog is added to a ticket.
Trigger
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- Organization Name
  Required
- Organization Type
- Web URL
- Address
- City
- State
- State Code
- Country
- Country Code
- Phone
- Support Email
- Support Phone
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Email Address
  Required
- First Name
  Required
- Last Name
  Required
- Middle Name
- Employee ID
- Job Title
- Phone Number
- VIP User
Action
Write
- Requester Name
  Required
- Ticket Description
- Ticket Detail
- Ticket Status
Action
Search

- Jql
  Required
Trigger
Polling
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New Priority
Triggers when you add a new priority.
Trigger
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- Project
  Required
Trigger
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- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
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Update to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Trigger
Polling
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- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Ticket Identifier (X00-XX)
  Required
- Description of comments
  Required
- Worklog Type
  Required
- Client Viewable
  Required
- Time spent in minutes
Action
Write

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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Project Management

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About Serviceaide

ServiceAide Cloud Service Management is an online, Cloud based IT Service Management system.

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Related categories

Customer Support

Related Zap Templates

Create JIRA issues from new Serviceaide tickets

Related Zap Templates

Create JIRA issues from new Serviceaide tickets